If you live in the Denver, CO area and need insurance, American Family Insurance likely comes to mind. As the nation’s 13th largest property/casualty insurance group, American Family has been serving customers for over 90 years. With so many agents to choose from in the Denver area, how do you find the right one for your needs? This article will highlight two highly rated American Family agencies in Denver and provide tips for choosing the best agent for you.
Overview of American Family Insurance
American Family Insurance was founded in 1927 as Farmers Mutual Insurance Company in Madison, Wisconsin. The company focused on auto insurance for farmers, later expanding to offer other types of insurance for Midwest families. It adopted the American Family Insurance name in 1963. Today, American Family offers:
- Auto insurance
- Homeowners insurance
- Renters insurance
- Condo insurance
- Personal umbrella insurance
- Boat insurance
- Motorcycle insurance
- RV insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Identity theft protection
American Family operates in 19 states but has a large presence in Colorado, with over 240 agencies across the state. The company employs over 13,000 people and insures over 6 million vehicles and homes nationwide. It has an A (Excellent) financial strength rating from A.M. Best.
Choosing an American Family Insurance Agent in Denver
American Family sells insurance directly through local agent offices, not online or over the phone. This model allows customers to establish relationships with agents in their communities. But with so many American Family agencies in the Denver area, how do you pick the right one? Here are some tips:
Check ratings and reviews. Search for agencies’ names on Google to see ratings and customer feedback. This can reveal how satisfied other customers have been.
Consider experience. More experienced agents may offer deeper insurance knowledge and understanding of local neighborhood risks.
Evaluate specialties. Some agents specialize in certain types of insurance like auto, homeowners, or business. Make sure they have expertise relevant to your needs.
Check availability. Do the agency’s hours work for your schedule? Do they have online account access for added convenience?
Assess customer service. How responsive is the agency? Do they focus on building personal relationships with customers? Good service is crucial.
Compare costs. Get quotes from multiple agencies. Rates can vary based on agents’ expertise in finding applicable discounts.
Below are profiles of two top-rated American Family agencies in the Denver area to consider.
Jaime Diaz Insurance Agency
7609 Conifer Rd
Denver, CO 80221
The Jaime Diaz Insurance Agency has provided insurance to the Denver community for over 10 years. It has fantastic Google ratings, including a 5-star average rating based on 85 reviews.
Jaime Diaz himself has over 15 years of experience in the insurance industry. He is licensed to provide insurance in several Southwest states, not just Colorado. His agency specializes in auto, motorcycle, homeowners, life, business, and condo insurance.
Mr. Diaz is a second-generation American Family agent. His father founded an American Family agency in Pueblo, CO in 1989. This gives him lifelong familiarity with American Family’s offerings. His agency includes both English and Spanish speakers to serve Denver’s diverse community.
The Jaime Diaz Insurance Agency aims to provide very personalized service. They get to know all customers as individuals to understand their specific insurance needs. Many reviewers praise their friendly, attentive approach.
This agency is open six days a week for customer convenience. They offer virtual consultations and an online self-service portal to complement their in-person service. Overall, the Jaime Diaz Insurance Agency blends deep insurance expertise with excellent local customer service.
Lisa Williams Insurance Agency
8158 E 5th Ave Suite 200
Denver, CO 80230
Lisa Williams established her independent American Family agency in Denver in 2019. She has over 15 years of leadership experience with American Family corporate.
Ms. Williams is licensed to provide insurance in Colorado and several other states. Her agency offers auto, homeowners, renters, life, business, and pet insurance. As a dog owner herself, she has special interest in pet insurance.
Many reviewers praise the exceptional customer service at the Lisa Williams Insurance Agency. Ms. Williams focuses on taking the time to understand each customer’s needs and preferences. Her staff also receives rave reviews for their knowledge, professionalism and friendliness.
In addition to in-person consultations, this agency provides customer service by phone, email and virtual meetings. They aim to insure customers’ dreams through personalized advice and enduring partnerships. The Lisa Williams Agency’s excellent reviews confirm their commitment to great service.
Choosing the Right Denver American Family Agency for You
While you can’t go wrong with top-rated agencies like Jaime Diaz and Lisa Williams, make sure to shop around. Compare multiple agencies’ customer service, experience, costs, and convenience. Also consider the types of insurance you need. An agent specializing in business insurance may not be the perfect fit if you just need auto and homeowners.
Here are some additional tips for choosing the best American Family agent:
- Get referrals. Ask neighbors and friends for agency recommendations based on firsthand experience.
- Check financial strength. Ensure the agency is in good standing with no red flags.
- Interview agents. Have a consultation to get a feel for their service quality and expertise.
- Consider convenience. Proximity to home or work can be helpful for in-person meetings.
- Read the contract. Understand policies, fees, and agreement terms before signing.
Finding the right insurance agent is about more than just cost. Value excellent service and trusted advice that gives you peace of mind. With an ideal American Family agent, you can rest assured knowing your insurance needs are covered.
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