How to Contact Acceptance Insurance Roadside Assistance

Experiencing a breakdown or accident while out driving can be stressful and inconvenient. That’s why having a reliable roadside assistance program can provide peace of mind. Acceptance Insurance offers two roadside assistance plans – Towbusters and Towbusters Plus. This article will provide an overview of Acceptance Insurance’s roadside assistance program and explain how to contact them if you need help on the road.

Overview of Acceptance Insurance Roadside Assistance Plans

Acceptance Insurance provides the following roadside assistance plans:


  • Costs $13 per month
  • Covers up to 5 service calls per year
  • Provides towing up to 25 miles
  • Offers lockout service, tire change, fuel/fluid delivery
  • Includes rental car reimbursement

Towbusters Plus

  • Costs $15 per month
  • Same basic coverage as Towbusters
  • Adds “TicketProof” – reimburses for traffic tickets
  • Provides additional discounts and savings

Both plans can be added on to Acceptance Insurance auto policies or purchased separately. They cover any licensed driver in the enrolled vehicle in case of a breakdown or accident.

Key Roadside Assistance Benefits

Some of the key benefits provided by Acceptance Insurance’s roadside assistance plans include:

  • Towing – Up to 25 miles of towing per call included. Additional distance fees may apply.

  • Lockout service – Covers full cost of lockout service with no dollar limit.

  • Tire change – Assistance changing a flat tire with your spare.

  • Fuel/Fluids – Delivery of emergency gas, oil, water, etc. (cost of fluids not included).

  • Jump starts – Battery jump start service provided.

  • Rental reimbursement – Up to $250 in rental car reimbursement (10 days at $25/day).

  • TicketProof – Reimburses for traffic tickets and traffic school (Towbusters Plus plan only).

  • Discounts – Provides access to discounts on hotels, car rentals, restaurants, prescriptions, and more.

How to Contact Acceptance Roadside Assistance

If you experience a breakdown or accident and need roadside assistance, Acceptance Insurance can be contacted 24/7 at:

Roadside Assistance Phone: 1-866-936-0485

This toll-free phone number will connect you directly to Acceptance Insurance’s roadside assistance dispatch center. Some tips for using the roadside assistance line:

  • Know your location including highway, mile marker, exits, landmarks.

  • Describe the nature of your breakdown – flat tire, dead battery, lockout, etc.

  • Provide vehicle make, model, color.

  • Have your Acceptance Insurance policy number handy if possible.

The dispatch agent will collect your information, validate coverage, and arrange for a service provider to be sent to your location for assistance. Make sure to stay with your vehicle in a safe place until help arrives.

What to Do If You’re Not a Current Customer

If you find yourself needing roadside help but don’t currently have coverage with Acceptance Insurance, you have a few options:

  • Call your regular auto insurance company – Many insurers provide some basic roadside benefits.

  • Use a free service like AAA – Members can request aid without enrollment fee.

  • Pay out of pocket – Research towing companies in the area and pay their on-demand rate.

  • Sign up for coverage – You can enroll in Towbusters online or through the Acceptance app in minutes.

Even if you just sign up on the spot after a breakdown, Acceptance will dispatch aid and cover you under your new membership. Cost is pro-rated so you only pay for the days used.

Tips for Using Roadside Assistance

Follow these tips to get the most out of your Acceptance Insurance roadside assistance when you need it:

  • Add family members as associate drivers so they are covered too.

  • Save the roadside assistance number in your contacts.

  • Keep your membership info handy in the glove box.

  • Pull over to a safe, well-lit area before calling if possible.

  • Be prepared to describe your vehicle’s location in detail.

  • Ask the dispatcher for an ETA so you know when to expect help.

  • Have masks, gloves, and sanitizer available in case the technician needs to enter your vehicle.

  • Treat roadside assistance professionals politely – they are there to help!

Reasons to Choose Acceptance Insurance Roadside Assistance

Acceptance Insurance roadside assistance provides a valuable service at an affordable cost. Here are some of the key advantages:

Reputable Provider

  • Part of a major insurance company with a trusted reputation

  • Large network of service providers across the U.S.

Affordable Plans

  • Low monthly fees of $13-$15 make it budget friendly

  • Discounts can help pay for the membership

Comprehensive Coverage

  • Extensive towing distances up to 25 miles

  • Lockouts, tire changes, fuel/fluid delivery

  • Rental car reimbursement included

24/7 Customer Service

  • Agents available any time day or night

  • Fast dispatch to get help on the way quickly

Peace of Mind

  • Fear of breakdowns reduced knowing help is a call away

  • Allows you to travel confidently and safely

Sign Up for Acceptance Roadside Assistance

Don’t wait until you experience an emergency – sign up for Acceptance Insurance roadside assistance today!

You can enroll:

  • Online at the Acceptance Insurance website

  • By phone – call 1-877-405-7102

  • Through the Acceptance mobile app

  • With your local agent

Plans start at just $13/month. Add towing protection and driving peace of mind today!

Clark Howard warns about using roadside assistance provided by insurance


What is the phone number for Acceptance Insurance claims?

Whether or not you’re an Acceptance Insurance customer, you may file a claim by calling our dedicated Claims Representatives at 1.800. 779.2103 or by emailing us at [email protected].

Does Acceptance Insurance have a grace period?

Does Acceptance auto insurance have a grace period? Don’t expect a grace period from Acceptance if you’re late on your payments. There are no mentions of a grace period on the company’s website, so make sure to pay your monthly premium on time.

How do I cancel my insurance with Acceptance Insurance?

Cancelling your Acceptance Insurance Policy You can cancel your Acceptance insurance policy via the iPhone / Android app, the website or over the phone through customer service at (800 321-0899. The whole process will take no longer than 3 minutes.

What states have Acceptance Insurance?

South Carolina

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