How to Contact National Guard Insurance: Phone Numbers and More

The National Guard provides valuable insurance benefits to its members, including low-cost health, dental, and life insurance options. If you need to get in touch with National Guard insurance providers, there are a few different methods and phone numbers to use.

In this comprehensive guide, we’ll cover:

• National Guard insurance programs overview
• Contact information for health, dental, and life insurance
• Tips for getting the help you need
• Additional insurance benefits for National Guard members

National Guard Insurance Programs

The National Guard offers several insurance options to provide affordable coverage for members and families:

• TRICARE Reserve Select: Health insurance plan administered by TRICARE for National Guard members. Provides comprehensive medical and pharmacy benefits.

• TRICARE Dental Program: Voluntary dental insurance for Guard members not on active duty over 30 days. Administered by United Concordia.

• Servicemembers’ Group Life Insurance (SGLI): Low-cost term life insurance program for Guard members. Offered through Prudential.

• Family Servicemembers’ Group Life Insurance (FSGLI): Term life insurance for spouses/children of Guard members insured under SGLI.

• Group Critical Illness Insurance: Provides a lump-sum payment for covered critical illnesses. Offered through Aflac.

Contact Information for National Guard Insurance

If you need assistance with any National Guard insurance plans, here are the phone numbers and websites to use:

TRICARE Health Insurance

Phone: 1-866-773-0404

Website: www.tricare.mil/ContactUs

The TRICARE phone number connects you with a customer service representative who can answer questions about health plan benefits, coverage, and claims.

TRICARE Dental Program

Phone: 1-855-638-8371

Website: www.uccitdp.com

The TRICARE dental plan is administered by United Concordia. Their phone number provides access to dental insurance help.

Servicemembers’ Group Life Insurance (SGLI)

Phone: 1-800-419-1473

Website: www.benefits.va.gov/insurance/sgli.asp

You can contact the SGLI phone number for assistance regarding National Guard life insurance coverage and benefits through Prudential.

Family SGLI (FSGLI)

Phone: 1-800-419-1473

Website: www.benefits.va.gov/insurance/fsgli.asp

The same SGLI contact center phone number can provide information on getting spouse/dependent life insurance coverage.

Aflac – Group Critical Illness Insurance

Phone: 1-800-433-3036

Website: www.aflacgroupinsurance.com

Aflac’s customer service team can answer questions on supplemental critical illness plans for National Guard members.

Tips for Getting National Guard Insurance Help

Here are some tips to get the answers you need when contacting National Guard insurance providers:

• Have your insurance ID card handy with group/policy number. This has helpful information to pull up your account.

• Note your specific issue before calling – this will direct you to the right department.

• For claims issues, know the claim status, date of service, and provider.

• If you don’t get the help you need, ask for a supervisor for additional assistance.

• Use online account portals to directly message insurers or live chat for quick help.

• Email insurers directly if you need detailed written responses or documentation.

Being prepared with key details will help ensure you get the National Guard insurance assistance required.

Additional Insurance Benefits

Beyond health, dental, and life insurance, the National Guard provides access to other insurance coverage options:

• Discounted auto and home insurance: Many insurance carriers offer percentage discounts on auto and homeowners insurance for National Guard members.

• Injury/disability insurance: Benefits may be available if you are injured during training or active duty.

• Traumatic Servicemembers Group Life Insurance (TSGLI): Additional life insurance that provides payment if you experience severe, traumatic injuries.

• Servicemembers Civil Relief Act: Allows you to suspend certain insurance policies and avoid non-payment penalties while on active duty.

Discuss all the potential insurance benefits available with your unit’s benefits coordinator.

Contact National Guard Insurance by Phone

Getting answers about National Guard health insurance, life insurance, dental coverage, and other benefits is quick and easy using the dedicated member phone numbers.

Have your insurance ID card and key details handy when you call. The friendly and knowledgeable insurance representatives can address your specific questions and concerns to help you maximize your National Guard insurance coverage.

If you need further assistance beyond these programs, you can also contact your unit’s benefits advisor for guidance. Taking advantage of all the insurance benefits available is key to protecting yourself and your family during your National Guard service.