Is Universal Property Insurance Good? An In-Depth Review

Finding the right homeowners insurance to protect your most valuable asset can feel overwhelming. With so many options to choose from, it’s tough to know which companies are reputable and which policies truly provide robust protection.

One carrier that often comes up in home insurance searches is Universal Property & Casualty Insurance Company (UPC). But is this relatively unknown Florida-based insurer a good choice for your home?

This comprehensive review examines Universal Property’s financial strength, customer satisfaction, coverage options, costs, and more to help you decide if it’s a suitable homeowners insurance provider.

Overview of Universal Property Insurance

First, let’s look at some background on Universal Property:

  • Headquarters: Fort Lauderdale, FL
  • Founded: 1997
  • Coverage Area: 18 states
  • Main Products: Home, condo, renters, landlord insurance
  • Premium Volume: $365 million (2021)

Universal Property operates as a subsidiary of Universal Insurance Holdings. While not a household name nationally, they maintain a sizable presence across the Southeast insuring nearly 250,000 policyholders.

Universal Property Financial Strength and Ratings

When evaluating any insurance company, financial stability is critical. You want to partner with an insurer that will be solvent and able to pay out claims even after major catastrophes or economic downturns.

Here’s a look at Universal Property’s current financial strength:

  • A.M. Best Rating: B++ (Good)
  • Demotech Rating: A (Exceptional)

The B++ rating from A.M. Best indicates Universal Property has adequate capital reserves to meet obligations, but may be more vulnerable to adverse conditions than higher rated insurers.

However, they hold an A from Demotech which signals exceptional financial stability. Overall, the company appears to have sufficient claims paying resources currently.

Universal Property Customer Satisfaction

Beyond financials, it’s important to consider how existing customers feel about an insurance provider. Based on reviews, here is feedback on Universal Property:


  • Competitive rates and discounts available
  • Suitable for basic HO-3 home insurance needs
  • Generally good claims handling for minor losses
  • Policies available through independent agents


  • Mixed experiences with major claims response
  • Limited coverage options compared to national brands
  • Difficulty bundling home and auto policies
  • Technology and online services lag competitors

While feedback is mixed, many negatives focus on delays resolving major claims like hurricanes. But Universal Property earns praise for affordable pricing and servicing routine claims without issue.

Overview of Universal Property Insurance Products

Universal Property offers all the standard homeowners insurance coverages:

  • Dwelling Coverage
  • Other Structures Coverage
  • Personal Property Coverage
  • Loss of Use Coverage
  • Personal Liability Coverage
  • Medical Payments Coverage

Available add-ons include water backup, identity theft, service line repair, and equipment breakdown protection.

They also provide related policies like:

  • Condo Insurance
  • Renters Insurance
  • Landlord Insurance

Policy terms and discounts vary by state. Compared to top insurers, Universal Property offers fewer specialized endorsements and coverage upgrades.

What Does Universal Property Insurance Cost?

As an average across their coverage states, Universal Property policyholders pay around $1,200 per year in premiums. Rates ultimately depend on your property details, location, and other factors.

Policyholders report Universal Property offers affordable basic home insurance, with premiums 5-15% lower than big brand competitors in some areas. But you may sacrifice extras like replacement cost contents coverage.

Is Universal Property the Right Insurer for You?

Universal Property makes the most sense for these homeowners:

  • Seeking just a basic HO-3 policy
  • Wanting a cheaper alternative to mainstream insurers
  • Living in AL, FL, GA, MS, NC, SC, or TN
  • Okay with minimal add-ons or discounts

Universal Property may not be the best choice if:

  • You want robust replacement cost coverage
  • Seeking sophisticated cyber or identity theft features
  • Prefer to bundle home and auto policies
  • Considering a carrier with higher financial ratings

For simple, low-cost home insurance they offer competitive options. But those with more complex assets and risks may prefer a national brand.

How Universal Property Compares to Top Home Insurers

How does Universal Property stack up against leading insurers in their states?

Insurer Financial Rating Customer Service Coverage Rates
Universal Property Good Mixed Reviews Basic Low
State Farm Superior Excellent Broad Low
Allstate Superior Good Broad Average
Travelers Superior Good Broad Average
Farmers Excellent Good Broad Average

While they may beat major brands on price, Universal Property lags in financial strength, coverage selection, and service satisfaction overall.

The Bottom Line

Universal Property Insurance offers budget-friendly options for basic home insurance needs. But policyholders sacrifice peace of mind on claims and financial stability compared to top-rated national competitors. Make sure to weigh these factors carefully when protecting your most important asset and largest investment.

Is Universal Property Insurance a good insurance company?


How good is universal insurance?

Universal North America has a B++ AM Best rating, which is lower than what homeowners should want from their home insurance provider, but still indicates that Universal has a “good” ability to honor its financial obligations to policyholders.

How long has Universal Property and Casualty been in business?

Universal Property & Casualty Insurance Company (UPCIC) began in Florida in 1997 and currently provides coverage across 19 states. Our offerings include insurance for homeowners, renters, condos and landlords through our network of independent agents and our direct-to-consumer online platform.

What is the best home insurance?

Insurance Company
Best for
Bankrate Score
Best overall
3.7 Rating: 3.7 stars out of 5
Best overall
3.5 Rating: 3.5 stars out of 5
Best for digital experience
4.1 Rating: 4.1 stars out of 5
Best for high-value home coverage
3.5 Rating: 3.5 stars out of 5

Who is the largest home insurer in Florida?

1. Universal Insurance Holdings Inc.

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