Your Guide to Reaching Mercury Insurance for Home Insurance Help
Millions of homeowners trust Mercury Insurance to protect their properties. If you’re looking for a reliable home insurance provider, Mercury is a top choice. Their exceptional customer service and affordable rates have earned them an A+ rating with the Better Business Bureau.
But what’s the best way to get in touch with Mercury Home Insurance if you have questions or need to file a claim? This guide will provide all the contact details you need for your Mercury home insurance policy.
Overview of Mercury Home Insurance
Founded in 1962, Mercury Insurance provides auto, home, renters, and business insurance to customers across 16 states. Their products are available both directly through local agents and online.
Mercury Home Insurance safeguards homeowners against financial losses from perils like fire, theft, wind damage, and more. They offer both HO-3 and HO-5 policies with options for:
- Replacement cost or actual cash value coverage
- Deductibles from $500 to $5,000+
- Liability limits up to $1 million
- Additional living expenses if your home is uninhabitable after a covered event
- Coverage for other structures like garages and fences
Policyholders can also add supplemental coverage for things like sewer backups, identity theft protection, and water leak repairs.
How to Contact Mercury Home Insurance by Phone
The fastest way to reach an agent about your Mercury Home Insurance policy is by phone. Here are the key numbers to know:
Mercury Insurance General Customer Service: 1-800-503-3724
For questions about your policy, billing details, ID cards, payments, and basic coverage info, call their general customer service line. Available Mon-Fri 7am-7pm PT.
Home Insurance Claims Hotline: 1-800-503-3724
To report a claim on your Mercury Home Insurance policy, call the 24/7 claims hotline.
Roadside Assistance: 1-800-503-3724
If you have roadside assistance through your Mercury home or auto policy, call this number for help with lockouts, towing, jump starts, fuel delivery, and more. Available 24/7.
Fraud Hotline: 1-888-288-0323
Suspect fraud or criminal activity? Let Mercury know anonymously via their fraud reporting hotline.
Contacting Mercury Home Insurance by Email
For general inquiries not related to an existing policy, you can email Mercury Insurance:
- Email: [email protected]
Include your full name, mailing address, and policy details if applicable. Allow 1-2 business days for a response.
Online Mercury Home Insurance Contact Options
Mercury Insurance offers convenient online self-service for policyholders through their customer portal. Register for an account to:
- Pay your bill or set up autopay
- View policy documents and ID cards
- Update your contact details
- File and track claims
- Live chat with an agent
You can also connect with Mercury on social media for news and updates:
- Facebook: [@MercuryInsurance] (https://www.facebook.com/MercuryInsurance/)
- Twitter: [@MercuryIns] (https://twitter.com/mercuryins)
- Instagram: [@mercuryinsurance] (https://www.instagram.com/mercuryinsurance/)
How to Mail Mercury Home Insurance
To send documents or written correspondence to Mercury Insurance, mail to:
Attn: Home Insurance
555 W Imperial Hwy Ste 100
Brea, CA 92821
Be sure to include your full name, policy number, and mailing address.
Locate a Local Mercury Insurance Agent
If you prefer to speak with an agent in person, search for a Mercury office near you:
Go to Mercury Insurance’s website.
Click “Find an Agent” at the top of the page.
Enter your zip code to see a list of local agents.
Call or visit the nearest agent’s office during business hours.
Mercury has over 800 agents across Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia. Their agents can help you get a home insurance quote, adjust your policy, and answer questions about your coverage.
What Info to Have Handy When Contacting Mercury
To assist Mercury Insurance agents in accessing your account and answering your questions promptly, have these details on hand when you call or visit an office:
- Your full name
- Mercury home insurance policy number
- Address of the insured property
- Contact phone number and email
- Reason for your inquiry
With multiple ways to get in touch, it’s easy and convenient to manage your Mercury Home Insurance policy. Reach out by phone, online, or in person if you need assistance with quotes, billing, claims, or general insurance help.
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