Everything You Need To Know About Capital One Venture X Phone Insurance

The Capital One Venture X Rewards Credit Card is one of the hottest premium travel cards on the market right now. With a generous welcome bonus, valuable travel rewards, and a host of luxury benefits, it’s easy to see why so many travelers are clamoring to add this card to their wallets.

One of the most valuable benefits offered by the Venture X that often gets overlooked is the cell phone insurance coverage. Having insurance for your phone can end up saving you hundreds or even thousands of dollars if your device ever gets damaged, lost, or stolen.

In this comprehensive guide, we’ll explain everything you need to know about the cell phone insurance benefit offered by the Capital One Venture X card.

Overview of the Capital One Venture X Card

Before we dive into the details of the insurance coverage, let’s do a quick recap of the Capital One Venture X card itself:

  • Welcome Bonus: Earn 75,000 bonus miles (worth $750 in travel) after spending $4,000 on purchases within 3 months of account opening

  • Rewards: Earn unlimited 10x miles on hotels and rental cars booked through Capital One Travel, 5x miles on flights booked through Capital One Travel, and 2x miles on all other purchases

  • Benefits: Up to $300 annual statement credit for Capital One Travel purchases, airport lounge access, travel and shopping protections, and more

  • Annual Fee: $395

The Venture X is packed with valuable benefits, but one key feature that really makes it stand out is the cell phone insurance that comes with the card.

What’s Covered By The Venture X Phone Insurance

The Venture X card offers coverage for damage, theft, or involuntary loss of your cell phone. Here are some key details on what’s included:

  • Covered phones: The insurance applies to your primary cell phone line and any secondary lines on your monthly wireless bill, as long as you pay the bill with your Venture X card each month.

  • Covered causes: Damage (including cracked screens), theft, or involuntary loss due to causes like dropping your phone in water.

  • Coverage amount: Up to $800 per claim, with a maximum of 2 approved claims per 12 month period.

  • Deductible: $50 per claim

  • Worldwide coverage: The insurance applies whether the damage or theft happens domestically or internationally.

So in a nutshell, if your phone is damaged, stolen, or lost anywhere in the world, you can get reimbursed for the replacement cost up to $800, minus a $50 deductible.

Who Is Eligible For The Phone Insurance

To take advantage of the cell phone insurance offered by the Venture X card, there are a couple of requirements:

  • You must pay your entire monthly cell phone bill with your Venture X card. The phone coverage applies as long as you paid the bill with your card during the month prior to the damage or theft.

  • The phone has to be in your possession when it’s damaged or stolen. Loss or theft of phones that were shipped, stored in luggage, etc. aren’t covered.

As long as you pay your cell bill with your Venture X every month, any phones on that bill will be insured, regardless of how many lines you have. Authorized users on your account are also covered.

Coverage Limits & Exclusions

While the Venture X cell phone insurance is quite generous, there are some limitations and exclusions to be aware of:

  • The maximum coverage is $800 per claim and 2 claims per 12 month period. If your phone costs more than $800 to replace, you’ll need to pay any amount above that.

  • The insurance only covers the replacement cost of your phone. You can’t make a profit or upgrade to a more expensive model.

  • Phones being used for commercial purposes aren’t eligible for coverage.

  • Cosmetic damage that doesn’t affect functionality isn’t covered. Likewise, problems due to defects in parts or workmanship aren’t covered.

  • Lost or mysteriously disappeared phones with no explanation aren’t covered. You need evidence of theft or damage.

  • Accessories like cases and headphones aren’t covered, only the device itself.

While the coverage exclusions are fairly standard, it’s important to understand exactly what is and isn’t included so you aren’t caught off guard if you ever need to file a claim.

How The Venture X Insurance Compares

The cell phone insurance from the Capital One Venture X card is quite strong compared to some other premium travel credit cards:

Venture X:

  • Up to $800 per claim, 2 claims per 12 months
  • $50 deductible
  • Covers cracked screens

Amex Platinum:

  • Up to $800 per claim, 2 claims per 12 months
  • $50 deductible
  • Covers cracked screens

Chase Sapphire Reserve:

  • No cell phone insurance

You can see the Venture X coverage matches what’s offered by the popular Platinum Card from American Express. Both offer protection for up to $800 per claim and cracked screens, which many other cards don’t cover.

So the Venture X definitely provides one of the best cell phone insurance policies available through a premium travel rewards card.

Should You Use The Venture X To Pay Your Phone Bill?

Given the generous phone coverage offered by the Venture X card, you may be wondering if you should start paying your wireless bill with it. Here are some pros and cons to consider:


  • Get up to $800 of coverage per claim if your phone is damaged or stolen

  • Peace of mind knowing you have insurance that even covers cracked screens

  • Earn 2x Capital One miles per $1 on your phone bill


  • Need to pay $395 annual fee for the card

  • May already have phone insurance through your carrier

  • Could earn more points on your phone bill with another credit card

For many people, the phone insurance alone can justify getting the Venture X and putting your wireless bill on the card. You’d only need one or two successful claims over several years to come out ahead of the annual fee.

But weigh the pros and cons carefully based on your situation. Be sure to compare coverage from your wireless carrier. And look at bonus categories from other cards – some offer 3x or even 5x points on cell phone bills.

How To File A Venture X Phone Insurance Claim

If you do ever need to file a claim with your Venture X phone insurance, here is the process to follow:

  1. Report the claim as soon as possible. You have 60 days from the date of damage or theft to initiate a claim.

  2. Call 1-844-288-2140 or visit cardbenefitservices.com to start your claim and get instructions on how to proceed.

  3. Submit the completed claim form along with all requested documentation like police reports and repair estimates.

  4. Mail the damaged device to the designated address for evaluation, if required.

  5. You will receive either a repaired/replacement phone or a reimbursement check within 10 days of claim approval.

It’s simple and convenient to file a claim 24/7 over the phone or online. Just be sure to provide detailed information on what happened and submit all documentation to avoid any delays in processing your claim.

Get Premium Travel Rewards And Phone Insurance With The Venture X

The Capital One Venture X card has quickly become one of the hottest premium travel credit cards thanks to its lucrative welcome offer, flexible redemption options, and array of luxury benefits. But one underrated feature is the excellent cell phone insurance that comes with the card.

If you’re prone to damaging or losing your phone, the Venture X coverage can end up saving you hundreds of dollars compared to paying for repairs or a replacement device outright. Just be sure to pay your entire monthly cell phone bill with the card to have active coverage.

So consider getting the Capital One Venture X card if you want a card that combines premium travel perks with up to $800 in annual phone insurance claims. It’s a package that’s hard to beat!

Credit Card Cell Phone Insurance – Ensure You’re Insured


Does Capital One Venture X offer phone insurance?

One great benefit of the Capital One Venture X card is their Cell Phone Protection benefit. If you pay your monthly cellphone bill with the Venture X, you are eligible to file a claim on your cellphone up to twice a year.

Does Capital One have cell phone coverage?

Cellphone protection — When you pay your monthly cellphone bill with your card, Capital One provides coverage of up to $800 if your phone is stolen or damaged. We don’t include that $800 limit in our Total Benefit Value calculations, but it’s a useful benefit if you ever happen to need it.

Does the Capital One Venture X have purchase protection?

Yes! The Capital One Venture X card has purchase security, which covers up to $10,000 per item and up to $50,000 per calendar year on eligible incidents of theft or damage that occur within 90 days of making the purchase.

How to file a claim with Capital One phone insurance?

Purchase Security – Replaces, repairs or reimburses you for eligible items of personal property up to $500 per claim for ninety (90) days from the date of purchase due to covered reasons. Learn more or file a claim at 1-844-288-2140 or www.cardbenefitservices.com.

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