National General Insurance Office Locations Across the U.S.

With a presence in all 50 states, National General Insurance offers a wide range of insurance products through an extensive network of independent agents. This article provides an overview of National General office locations in major cities and regions across the country.

National General Corporate Office

The corporate headquarters for National General Insurance is located at:

National General Holdings Corp.
59 Maiden Lane, 38th Floor
New York, NY 10038

Key corporate departments based out of the New York office include executive leadership, human resources, finance, investment management, legal and more.

Regional Office Locations

In addition to the New York corporate office, National General maintains several larger regional offices across the United States:

Nashville, TN – Services clients in the Southeast region. Address: 2655 S. Church Street, Murfreesboro, TN 37127

Cleveland, OH – Covers the Midwestern states. Address: 25550 Chagrin Blvd, Beachwood, OH 44122

Scottsdale, AZ – Serves the Southwestern region. Address: 20411 N. 27th Ave, Phoenix, AZ 85027

Irvine, CA – Manages Western states clients. Address: 3200 Park Center Dr., Suite 1000, Costa Mesa, CA 92626

These offices provide support to National General’s network of independent agents in their respective geographic areas. Services include policy administration, underwriting, claims and agent appointment.

Field Office Locations

In addition to the corporate and regional hubs, National General operates over a dozen field offices in the following cities:

  • Birmingham, AL
  • Little Rock, AR
  • Jacksonville, FL
  • Tampa, FL
  • Alpharetta, GA
  • Des Moines, IA
  • Overland Park, KS
  • Louisville, KY
  • Baton Rouge, LA
  • Southfield, MI
  • St. Louis, MO
  • Las Vegas, NV
  • Burlington, NC
  • Columbus, OH
  • Oklahoma City, OK
  • Greenville, SC

These field offices allow National General to provide localized support services to policyholders and agents across its national footprint.

Independent Agent Network

The main way customers access National General Insurance is through its large network of over 55,000 appointed independent agents located in communities throughout the country.

National General agents are small business owners who offer National General policies along with other top insurance carriers. Customers can find local National General agents using the company’s agent locator tool.

Key benefits of working with a National General independent agent include:

  • Local expertise and personalized service
  • Ability to shop multiple insurance carriers
  • Assistance choosing coverages and limits
  • Policy review, updates and changes
  • Help with claims and billing questions

Independent agents have the flexibility to serve customers how they want, either in person, over the phone or online.

Customer Support Locations

In addition to National General’s network of independent agents, the company provides customer support through service centers located in:

  • Nashville, TN
  • Scottsdale, AZ
  • Tempe, AZ

Policyholders can contact these customer service centers for assistance with billing, payments, claims and general inquiries. Contact options include phone, email and online chat.

Online Quote and Sales

While independent agents are the primary sales channel, National General also enables customers to get quotes and purchase policies directly online.

The National General website offers insurance quotes and online sales for auto, motorcycle, homeowners, renters, condo and flood insurance.

Purchasing insurance directly from the National General website provides convenience for tech-savvy customers who desire a self-service experience.

However, most National General customers still prefer the personalized guidance and human touch provided by a local independent insurance agent. The company’s vast network allows customers to get assistance from agents across the U.S.

Nationwide Coverage Offered Locally

With corporate, regional, field and service offices plus a network of over 55,000 independent agents across all 50 states, National General Insurance delivers broad insurance solutions locally and personalized to each customer.

This blend of national scale and local presence has allowed National General to serve over 4 million policyholders and grow to become a top 20 U.S. property and casualty insurer. The company combines standardized products, efficient operations and nationwide reach with independent agents’ local expertise and one-on-one customer service.

So no matter where you reside across the United States, you can access National General’s leading insurance offerings through an agent in your neighborhood. Their extensive office footprint and large independent agent force means you get nationwide insurance provided locally.

National General Insurance Review: Examining the Pros and Cons

FAQ

Is National General owned by Allstate?

When Allstate acquired National General in 2021, another great pair came together, joining products to offer employers an even broader suite of coverage solutions for their employees.

Why is National General Insurance so expensive?

Like other car insurance companies, National General bases your insurance premiums on several factors, including your age, gender, and driving record. Because National General caters to customers with less-than-perfect driving records, its rates tend to be much higher than the industry average.

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