The Ultimate Guide to Triangle Mastercard Rental Car Insurance

Are you a Triangle™ World Elite Mastercard® holder planning an upcoming trip? If so, you’re in luck! Your card comes with a fantastic rental car insurance benefit that can save you money and provide peace of mind while you’re on the road. In this comprehensive guide, we’ll dive deep into the ins and outs of the Triangle Mastercard rental car insurance, ensuring you have all the information you need to make the most of this valuable perk.

Understanding the Rental Car Insurance Benefit

The Triangle Mastercard rental car insurance, formally known as the Car Rental Collision/Loss Damage Waiver Insurance, is a complimentary benefit that provides coverage for rental vehicles. This insurance protects you against losses arising from the contractual liability assumed when renting and operating a rental car. It covers the actual cash value of the damaged or stolen rental vehicle, as well as any reasonable, valid, and documented Loss of Use charges, towing fees, and administration costs resulting from damage or theft.

Eligibility Requirements

To be eligible for the Triangle Mastercard rental car insurance, you must meet the following criteria:

• You must initiate the rental transaction by booking or reserving the vehicle rental with your Triangle Mastercard and provide your card as payment guarantee before taking possession of the vehicle.
• You must decline the rental agency’s collision damage waiver (CDW) or loss damage waiver (LDW), or similar provision.
• You must rent the vehicle in your name and charge the entire cost of the car rental to your Triangle Mastercard.

Rental vehicles that are part of a Car Sharing program are also eligible for coverage if the full cost of the rental was charged to your Triangle Mastercard and all other eligibility requirements were met.

Covered Vehicles

The types of rental vehicles covered by the Triangle Mastercard rental car insurance include:

• Cars
• Sport utility vehicles (SUVs)
• Mini-vans (seating for no more than 8 occupants, including the driver, and not used for hire)

However, certain vehicle types are not covered, such as:

• Vehicles with a manufacturer’s suggested retail price (excluding taxes) over $65,000 at the time and place of loss
• Vans (except as defined above)
• Trucks, pick-up trucks, or vehicles that can be reconfigured into pick-up trucks
• Campers, trailers, or recreational vehicles
• Off-road vehicles
• Motorcycles, mopeds, or motorbikes
• Exotic vehicles
• Customized vehicles
• Antique vehicles (over 20 years old or with a model not manufactured for 10 years or more)
• Leased vehicles

Coverage Period

The rental car insurance coverage begins as soon as you or another person authorized to operate the rental vehicle takes control of it. The coverage ends at the earliest of:

• The time the rental agency assumes control of the rental vehicle
• The date your Triangle Mastercard account is canceled, closed, or ceases to be in Good Standing
• The date you cease to be eligible for coverage
• The date the policy is canceled

Limitations and Exclusions

While the Triangle Mastercard rental car insurance provides comprehensive coverage, it’s essential to be aware of the limitations and exclusions. The insurance does not cover losses caused or contributed to by:

• Operating the rental vehicle in violation of law or rental agreement terms
• Operation of the vehicle by an unauthorized driver
• Operation of the vehicle by a driver without a valid driver’s license
• Operation of the vehicle on roads other than regularly maintained public roads
• Alcohol intoxication or drug use by the driver
• Nuclear reaction, radiation, or radioactive contamination
• Damage to tires unless in conjunction with an insured cause
• Wear and tear, gradual deterioration, or mechanical breakdown
• Damage caused by moving or transporting cargo
• Insects or vermin
• Hostile or warlike action, insurrection, rebellion, revolution, or civil war
• Seizure or destruction under quarantine or customs regulations
• Transporting contraband or illegal trade
• Transportation of property or passengers for hire
• Any dishonest, fraudulent, or criminal act committed or attempted by the Cardmember or authorized driver

Additionally, the insurance does not cover:

• Vehicles rented for more than 31 consecutive days
• Replacement vehicles covered by your personal auto insurance, car dealer, or another party
• Loss or theft of personal belongings in the vehicle
• Expenses assumed, waived, or paid by the rental agency or its insurer
• Third-party liability (injury to anyone or anything inside or outside the vehicle)
• Any amount payable by your employer or employer’s insurance coverage (if the rental was for business purposes)

How to File a Claim

If you need to file a claim under the Triangle Mastercard rental car insurance, follow these steps:

1. Report the claim to the Insurer as soon as possible, and no later than 48 hours after the damage or theft occurred, by calling 1-800-797-8389 from Canada and the United States or 613-634-4953 from elsewhere in the world.
2. Complete and submit the claim form provided by the Insurer, along with the required documentation, including:
   • A copy of the driver’s license of the person operating the vehicle at the time of the accident
   • A copy of the loss/damage report completed with the rental agency
   • A copy of the police report (if damage or theft exceeds $1,000)
   • A copy of your sales receipt and statement of account showing the rental charge
   • The front and back of the original opened and closed-out rental agreement
   • A copy of the itemized repair estimate, final repair bill, and parts invoices
   • Original receipt(s) for any repairs you may have paid for
   • A copy of the rental agency’s complete daily utilization log (if Loss of Use is charged)

Failure to report a claim within 48 hours may result in denial of the claim or reduction of benefits.

Conclusion

The Triangle Mastercard rental car insurance is a valuable benefit that can save you money and provide peace of mind when renting a vehicle. By understanding the eligibility requirements, covered vehicles, coverage period, limitations, and exclusions, as well as the claims process, you can make the most of this fantastic perk. Remember to always read the Certificate of Insurance and follow the guidelines to ensure you’re fully protected while on the road. Safe travels!