How to Contact The Money Source Insurance Department

The Money Source is a leading mortgage lender that also offers a full suite of home, life, and auto insurance products through its insurance affiliate, TMS Insurance. If you need assistance from The Money Source insurance department, this guide will walk you through the best ways to get in touch.

Below we’ll cover:

  • Key contact info for The Money Source insurance
  • What types of insurance they offer
  • How to get support for claims or account issues
  • Tips for having a smooth customer service experience

Whether you want to learn more about their insurance offerings or need help with an existing policy, read on for the details on reaching The Money Source’s insurance pros.

Overview of The Money Source Insurance

The Money Source entered the insurance space in 2020 through its newly formed managing general insurance agency, TMS Insurance. TMS Insurance distributes home, auto, life, and specialty insurance products on behalf of over 20 top insurance carriers.

As an independent insurance agency, TMS Insurance can provide competitive quotes by comparing rates across multiple insurers. They focus on packaged policies that bundle home and auto insurance together.

Key facts about The Money Source’s insurance department:

  • Headquarters: Phoenix, AZ

  • Licenses: Operating in 17 states and actively expanding

  • Carriers: Represent major brands like Progressive, Travelers, Safeco, Foremost

  • Offerings: Home, renters, auto, classic car, motorcycle, RV, boat, umbrella, mortgage protection, pet, and more

  • Discounts: Bundling, multi-policy, new home, claims-free, security system, and more

While TMS Insurance handles sales and service, the policies themselves are backed by the respective insurance carriers. This gives customers the benefits of an independent agent along with the financial strength of national providers.

How to Contact TMS Insurance Customer Service

If you have any questions about your policy or coverage with The Money Source insurance, there are a few ways to get assistance:

By Phone: Call 855-611-0550 to speak with a TMS Insurance representative Monday-Friday 8am-5pm local time.

Email: Send secure messages through your online account portal. Click “Contact Us” at the top of the portal screen.

Website Live Chat: Start a live chat session at during business hours. Look for the chat widget.

Mobile App: Access your account, documents, and contact options 24/7 via the TMS Insurance app for Apple/Android.

Social Media: Reach out via Twitter @TMSinsurance or Facebook @tmsinsurance. The team monitors messages daily.

When you contact TMS Insurance customer service, have your full name, policy number, and specifics of your issue ready for the fastest resolution.

Connecting with The Money Source Insurance Claims Department

If you need to file a claim on your TMS Insurance policy, you can submit it directly through the insurance carrier, not TMS. Here are claims contact resources for The Money Source’s top partners:

  • Progressive: 800-776-4737,

  • Travelers: 800-252-4633,

  • Safeco: 800-332-3226,

  • Foremost: 800-537-6661,

  • American Modern: 800-375-2075,

  • MAPFRE: 877-227-5677,

  • Stillwater: 800-220-1351,

Each carrier has its own claims process. Have your policy number, details of loss, and contact information ready when you call. The Money Source can also assist with status checks or questions.

Tips for a Great Customer Experience

Follow these best practices when interacting with The Money Source’s insurance department for smooth service:

  • Have your policy number – this speeds verification and pulls up your account details.

  • Know your coverage – review your policy so you understand what is and isn’t covered.

  • Take notes during calls – record key information discussed for future reference.

  • Be patient – insurance can involve complexity; give reps time to research your issue.

  • Stay calm – being courteous and professional will get better results.

  • Provide documentation – have any letters, bills, estimates ready to support your claim.

  • Follow up – if an issue requires multiple contacts, circle back to confirm resolution.

  • Give feedback – let TMS Insurance know if a rep provides excellent service.

With thousands of customers across many states, The Money Source insurance department strives to deliver responsive customer experiences. Following these tips will help ensure your needs are efficiently addressed.

The Money Source Insurance Offerings

Here is more detail on the types of insurance you can get through The Money Source’s TMS Insurance division:

Home Insurance

TMS Insurance offers home insurance for homeowners, renters, and condos from carriers like Safeco, Travelers, American Modern, and more. They can bundle home and auto policies together for discounts. Available coverages include:

  • Dwelling coverage
  • Personal property
  • Loss of use
  • Liability
  • Flood
  • Earthquake

You can get a customized quote by calling, going online, or using the TMS app. Bundling with other policies can save up to 25%.

Auto Insurance

For cars, trucks, SUVs and classic vehicles, TMS Insurance provides quotes from Progressive, Safeco, Travelers, and other auto insurers. They compare rates across carriers for the best price. Coverages include:

  • Collision
  • Comprehensive
  • Bodily injury liability
  • Property damage liability
  • Uninsured motorist
  • Underinsured motorist
  • Medical payments

Add-ons like roadside assistance, rental reimbursement, and rideshare coverage are also available. Ask about multi-policy and safe driver discounts.

Life Insurance

Term life, whole life, and mortgage protection life insurance is available from leading carriers like Mutual of Omaha and Assurity. You can get quotes for:

  • 10, 15, 20, and 30 year term lengths
  • Permanent universal life policies
  • Mortgage life to cover an outstanding home loan
  • Spousal and family plans
  • Accelerated death benefits

Life insurance provides essential financial security for loved ones. Bundle with home or auto for multi-policy discounts.

Specialty Insurance

For RVs, boats, motorcycles, ATVs, and classic cars, TMS Insurance partners with specialty insurers to find tailored coverage. Other offerings include:

  • Mexico tourist auto insurance
  • Rideshare insurance
  • Wedding and event insurance
  • Pet insurance
  • Umbrella liability insurance

Speak with a TMS Insurance agent to learn more about specialty protections.

Get a Customized Quote from TMS Insurance

As an independent insurance managing general agency, The Money Source’s TMS Insurance division makes it easy to compare rates across multiple top carriers through one source – both online or over the phone.

Whether you need to insure a home, auto, motorcycle, boat, life insurance policy, or specialty asset, their insurance pros simplify the process of finding the right protections at the best price.

Ready to get coverage or lower your premium? Reach out to the knowledgeable Money Source insurance department team today.

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Who took over the money source?

Goodbye The Money Source, Hello Servbank! We are excited to announce that The Money Source Inc. `s (TMS) Servicing Operations are being rebranded as Servbank on 4/1/2023. On 4/1/2023, all loans serviced by TMS will transfer servicing from The Money Source to Servbank.

What kind of company is the money source?

The Money Source, Inc. provides financial services.

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