How to Pay Your Bill at Pekin Insurance

Pekin Insurance offers several convenient ways for policyholders to pay their insurance premiums and manage billing. You can pay online, by phone, through the mobile app, by mail or in person. This guide covers the various payment options available and steps for paying your Pekin Insurance bill.

Online Bill Pay with Pekin Insurance

The easiest way to pay your Pekin Insurance bill is online through their policyholder website. Here’s how to pay online:

  1. Go to and log into your account.

  2. On the homepage, click “Make a Payment” under the Quick Links menu.

  3. On the Make a Payment page, choose the policy you want to pay from the dropdown menu.

  4. Enter the payment amount in the boxes provided. You can pay the Total Due, Minimum Due or another amount.

  5. Select a payment method. Options include debit card, credit card or electronic fund transfer (EFT) from a bank account.

  6. Click “Continue” and enter your payment details on the secure page.

  7. Review your payment info and click “Submit Payment” to complete the transaction.

You’ll receive a confirmation page and email confirming your payment was made. Payments made before 5 PM Central Time post to your account same day.

Paying by Phone

You can also pay your Pekin Insurance bill easily over the phone using their automated payment system.

To pay by phone:

  • Call 800-322-0160 and select option 1 for billing.

  • Enter your policy number and date of birth when prompted.

  • Follow the system instructions to make a payment using your debit card, credit card or checking account.

The automated system is available 24/7 for your convenience. Phone payments post to your account immediately.

Paying Through the Mobile App

Pekin Insurance offers a free mobile app for iOS and Android so you can manage your policy and payments on the go.

Follow these steps to pay through the app:

  1. Download and install the Pekin Insurance app on your device.

  2. Log into the app using your online account username and password.

  3. Tap on “Make a Payment” on the home screen.

  4. Select the policy, enter the amount to pay and submit.

The mobile app also allows you to view billing history, enrollment in auto-pay, paperless billing and more bill management options.

Paying by Mail

To pay your Pekin Insurance bill by mail, send a check or money order to:

Pekin Insurance
PO Box 1018
Pekin, IL 61555

Include your policy number on the payment to ensure proper crediting. Allow 7-10 business days for mailed payments to process.

Paying in Person

For in-person payments, you can visit any local Pekin Insurance agency office during business hours. Find a location near you using the agent locator. The agent can take a check, money order or cash payment.

Manage Automatic Payments

Setting up automatic payments through Pekin Insurance ensures your bill is paid on time each month without any hassles.

You have two auto-pay options:

  • Recurring Credit Card – Provide your credit/debit card details and payments will automatically charge each month on your due date.

  • Electronic Funds Transfer (EFT) – Connect your bank account so payments automatically withdraw on your due date.

To enroll in auto-pay:

  1. Log into your Pekin account and click on “Billing & Payments”

  2. Select the “Enroll in Auto Bill Pay” button.

  3. Follow the instructions to set up your preferred automatic payment method.

You can cancel or change auto-pay anytime through your account dashboard.

Get Paperless Billing

Go green and reduce clutter by enrolling in paperless billing. With e-bills at Pekin Insurance:

  • Bills are emailed to you directly rather than mailed.

  • You get instant access to bills rather than waiting for mail delivery.

  • It’s better for the environment by saving paper.

To go paperless:

  1. Log into your Pekin Insurance account.

  2. Click on “Paperless Options” under Quick Links.

  3. Select “Enroll in Paperless billing” and enter your email.

  4. Accept the Paperless Billing terms and click “Confirm Email”.

You’ll get an email confirmation when enrolled. You can revert back to paper bills at any time.

Bill Payment FAQs

When is my bill due?

Your payment due date is shown on your invoice and on your account homepage when you log in. Due dates are typically around the same time each month.

What happens if I miss my payment due date?

Pekin Insurance will send a late notice giving you 10 days to pay before cancellation. A $5 late fee applies. To avoid cancellation, pay the past due amount immediately.

How can I get billing statements or payment history?

Login to your Pekin account and click on “Billing & Payments” to access up to 2 years of statements and payment history. You can print or download PDFs.

What is the minimum payment amount?

The minimum payment due is the lowest amount you can pay while keeping your policy active. Paying this amount still leaves a balance owing that must be paid in full by your next due date.

Can I pay using my credit or debit card?

Yes, Pekin Insurance accepts Visa, MasterCard, American Express and Discover cards for payments online, on the mobile app or by automated phone system.

Is there a fee to pay by credit card?

Pekin Insurance does not charge a fee for credit or debit card payments. However, your card issuer may charge cash advance or transaction fees.

What is the grace period if I miss my due date?

You have a 10 day grace period after your due date to pay before cancellation occurs. Pekin Insurance will mail a late notice advising your policy is in danger of cancellation.

How can I change my billing address?

Log into your account and click your profile name > Account Profile > Update Contact Info. Or call your agent to change your address on file.

I paid my bill but my account still shows past due, why?

It can take up to 2 business days for mailed payments to process. If you just paid but your account still shows past due after 2 days, contact your agent or billing department.

Get Help with Billing

For additional questions about your bill, payment options or account balance, contact Pekin Insurance billing department:

  • Call 800-322-0160 and select option 1 for billing help.

  • Email billing questions to [email protected]

  • Chat live on the website during business hours.

  • Visit a local Pekin Insurance agent for personal assistance.

Keeping up with insurance payments is important to avoid policy cancellation. Pekin Insurance makes it easy to pay your bill online, phone, mail, auto-pay and more ways that fit your needs!

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