How to Contact Markel Insurance to File a Claim

If you need to file an insurance claim with Markel, there are several ways to reach their claims department. This article provides complete details on how to contact Markel to report a new claim, including the claims phone number, online filing, and required steps in the claims process.

Overview of Markel Insurance

Markel is a specialty insurance provider selling policies for businesses, equine, boats, classic cars, and specialty personal insurance. They have an A rating from AM Best.

Markel offers insurance products such as:

  • Commercial general liability
  • Professional liability
  • Workers compensation
  • Equine mortality
  • Farm and ranch
  • Classic cars
  • Motorcycles
  • Special event insurance

Markel sells policies through a network of appointed independent agents. They have claims adjusters and staff ready to assist customers 24/7.

How to Report a New Claim to Markel

If you need to file a claim on your Markel insurance policy, here are the recommended methods:

  • Phone – Call 800-362-7535. This is the main claims number for Markel.

  • Online – File a claim through your online account portal or complete the online claim form.

  • Mobile App – Use the Markel Mobile app (available for Apple and Android) to report a claim.

  • Email – Send details to [email protected]. Include your policy number.

  • Fax – Fax claim details to 855-662-7535.

  • Through Agent – Contact your insurance agent directly and have them assist with reporting the claim.

No matter how you report the claim, provide as many details as possible on the date/time, location, circumstances, injuries or property damage related to the incident.

For emergencies like serious injuries or major property damage, call the 24/7 claims number 800-362-7535 immediately.

Information Needed to File a Markel Claim

To expedite claims processing, Markel recommends having the following information ready when you report the claim:

  • Your policy number
  • Date, time, and location of the loss or incident
  • Details on how the incident occurred
  • Description of injuries or property damage
  • Police report number if applicable
  • Contact information for all involved parties
  • Photos or videos of damage/injuries

Providing complete details allows Markel’s claims team to quickly determine coverage and process your claim.

Markel’s Claims Process

After reporting your claim, here is what you can expect:

  • A Markel claims representative will contact you to investigate the claim details.

  • They will determine if the cause and damages are covered under your policy.

  • For approved claims, they will arrange repairs or replacement through Markel’s network of approved vendors.

  • You may receive a check directly for repair costs or other covered expenses.

  • Markel may send an adjuster to inspect property damage or investigate claim circumstances.

  • They may request additional documentation from you, such as repair estimates, medical records, or police reports.

  • Markel aims to resolve claims promptly. You will be updated on the status throughout the process.

Be sure to cooperate fully with Markel’s claims team to ensure fast and fair resolution of your claim.

Tips for Filing Markel Claims

Follow these tips for a smooth claim experience with Markel:

  • Report the claim right away, even if you are unsure if damages will exceed your deductible.

  • Take reasonable steps to prevent further damage if possible. Keep receipts for temporary repairs.

  • Save all related documentation, invoices, correspondence and share with Markel.

  • Take photos of damage, accident scenes, and injuries when possible.

  • Provide complete and accurate details upfront to avoid delays.

  • Respond promptly to inquiries and requests from Markel claims staff.

  • Understand your policy coverages, limits, and deductibles before filing the claim.

  • Direct all questions through your Markel claims contact or agent. Do not discuss details with other parties involved.

Contact for Questions on Existing Markel Claims

If you already have a claim filed and need to check status or speak with your claim representative, contact Markel Claims at 800-362-7535. Provide your claim number and policy number.

You can also log in to your Markel online account to view claim details and updates.

Markel Contact Information

Markel Claims Phone – 800-362-7535

Markel Claims Fax – 855-662-7535

Markel Claims Email[email protected]

Markel Headquarters Address – 4521 Highwoods Parkway, Glen Allen, VA 23068


Online ClaimsMarkel Claims Reporting

For specialized claims, visit Markel’s website for details on Hagerty claims, international claims, or reinsurance claims.

Get Fast and Fair Claims Service from Markel

Markel strives to provide quality claims resolution services for all policyholders. Contact them promptly at the first sign of loss or damage, and provide detailed information so they can efficiently handle your claim. Their experienced claims staff will investigate, evaluate your coverage, and resolve your claim fairly based on your policy terms.

Markel Corporation at a Glance


What is the phone number for Markel insurance billing?

Give us a call at +1.800. 431.1270 and we’ll be happy to assist you.

Is Markel an insurance carrier?

Markel Group Inc. is a holding company for insurance, reinsurance, and investment operations around the world. Get information on our structure, operations, leadership, history, financials, and more.

What is the legal name for Markel insurance?

In 2023, Markel Corporation changed its name to Markel Group Inc.

Is Markel an insurer?

Markel UK is one of the UK’s leading insurers for SMEs and we’ve been providing UK brokers with solutions for specialist sectors for over 25 years. In that time, we’ve established a strong reputation for technical excellence, product innovation and distinctive service delivery.

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