How to Contact Kemper Health Insurance

Kemper Health offers a variety of health insurance plans to meet your needs. If you need to get in touch with Kemper Health for any reason, this guide will provide you with the necessary contact information and tips for reaching customer service quickly.

Kemper Health Insurance Overview

Kemper Health is the brand name for health insurance plans offered by Reserve National Insurance Company. Reserve National is a subsidiary of Kemper Corporation.

Kemper Health offers the following main types of health insurance:

Individual and family health insurance plans
Small business employer health insurance
Medicare Supplement (Medigap)
Medicare Advantage (Part C)
Dental insurance
Vision insurance

Kemper Health insurance plans are available in select states including Oklahoma, Texas, Arkansas and Missouri.

Contact Kemper Health Customer Service

If you have general questions about your Kemper Health plan or need help with your account, you can contact Kemper Health customer service at:

Phone: 1-800-654-9106

This number will connect you with a Kemper Health representative who can assist with:

Questions about your plan benefits and coverage
Changes to your account or policy
ID card requests
Finding in-network providers
Complaints or issues with your plan or claims

Kemper Health customer service representatives are available Monday – Friday from 8am – 5pm Central Time.

Contact Kemper Health Claims Department

If you need to file a health insurance claim, check the status of a pending claim, or have questions about a processed claim, you can contact the Kemper Health claims department at:

Phone: 1-800-331-1096

The claims department can help with:

Filing a new health insurance claim
Checking the status of a submitted claim
Getting information on a processed claim (payments, denials, etc)
Appealing a claim denial
Answering questions about your explanation of benefits (EOB)

The claims phone line is open Monday – Friday from 8am – 5pm Central Time.

Kemper Health Mailing Addresses

If you need to mail anything to Kemper Health, such as a document for your health insurance application or claim, you can use these mailing addresses:

Kemper Health General Mailing Address:

Kemper Health
601 E Britton Rd
Oklahoma City, OK 73114

Kemper Health Claims Department Address:

Kemper Health
P.O. Box 26620
Oklahoma City, OK 73126

Make sure to have your full name, health insurance member ID number, and any other important details on any documents you mail to Kemper Health.

Contact Kemper Health Online

Kemper Health offers online account access where you can view your plan details, find providers, check claims status and more.

To access your online account, visit the Kemper Health member portal website at:

https://www.kemperhealth.com

Through the member portal you can:

View your plan benefits
Access digital ID cards
Search for in-network providers
View claim status and EOBs
Make payments for billing invoices
Download forms

If you have not activated your online account, you can do so on the member portal using your member ID number.

Kemper Health also has customer service email and forms available on their website at kemperhealth.com/customer-support.

You can use the email contact form to send secure messages to the Kemper Health customer service team. There are also forms that can be downloaded for things like updating your address, requesting ID cards, and more.

Tips for Contacting Kemper Health

Here are some tips to help you get the most out of your interactions when contacting Kemper Health customer service:

Have your member ID number ready – Make sure to have your Kemper Health insurance member ID number available when you call or access your account online. This helps representatives quickly pull up your plan and account details.

Call during normal business hours – For the fastest service, contact Kemper Health phone lines during normal business hours, Monday through Friday from 8am to 5pm Central Time.

Stay calm and polite – Remember that customer service reps want to help you. Remaining calm and polite can help get your issues resolved faster.

Take notes – When speaking with a representative, keep a notebook handy to write down important details like name, reference numbers, next steps, etc.

Follow up on open issues – If your problem is not fully resolved, don’t hesitate to call back and follow up until you get the help you need.

Kemper Health Insurance Contact Information Summary

Here is a quick summary of the main Kemper Health customer service phone numbers and resources:

Kemper Health Customer Service: 1-800-654-9106
Kemper Health Claims: 1-800-331-1096
Member Portal: kemperhealth.com
Mailing Address: 601 E Britton Rd, Oklahoma City, OK 73114

Being armed with the proper Kemper Health contact information can help you get the most out of your health insurance plan. Use this guide to quickly find the right phone number, address or website to get your important health insurance questions answered or access your plan details online.

Kemper Health Insurance Review: Pros and Cons

FAQ

What number is 800 353 6737?

You will have one claims representative who will handle all your claim processing. He or she may be assisted by an appraiser. You will get a claim number, and that number will ensure that you get accurate and prompt service anytime you call. Our toll-free claims department number is 1-800-353-6737.

What company owns Kemper insurance?

In 2010, Unitrin purchased all rights to the Kemper name, and began operations as Kemper Corporation on August 25, 2011, with trading on the New York Stock Exchange under the KMPR ticker symbol. In November 2015, Joseph P. Lacher, Jr. was appointed President and Chief Executive Officer.

Is Kemper an insurance carrier?

Kemper is one of the nation’s leading specialized insurers.

Is Kemper insurance the same as Infinity?

Is Infinity the same as Kemper? Infinity is owned by Kemper, a separate brand that sells auto, home and life insurance; Kemper may be discontinuing the Infinity brand. Read NerdWallet’s review of Kemper insurance.