How to Contact Homeowners Choice Insurance: Phone, Address and More

If you need to get in touch with Homeowners Choice Insurance, this guide will provide their phone number, mailing address, website links and steps for contacting their customer service, claims or sales departments.

Read on for a quick overview of Homeowners Choice and the best ways to reach them regarding your policy or claims questions.

About Homeowners Choice Insurance

Homeowners Choice, Inc. is a property and casualty insurance holding company based in Tampa, Florida. They provide residential property insurance, flood insurance, personal umbrella policies and more.

The company operates in states like Florida, South Carolina, Alabama, Louisiana and Texas. They utilize a network of independent insurance agents to sell and service their policies.

Homeowners Choice Insurance has an A- (Excellent) financial strength rating from AM Best. They are licensed across the Gulf Coast and Southeastern states most vulnerable to hurricanes and tropical storms.

Contact Information for Homeowners Choice Insurance

Here are the main methods for getting in touch with Homeowners Choice Insurance representatives:

Homeowners Choice Insurance Phone Number

The main customer service phone number for Homeowners Choice Insurance is 1-888-210-5235.

This number will connect you with their policy services team for questions about your existing policy, coverages, payments and changes.

Homeowners Choice Insurance Claims Number

To report a new claim or get information on an existing claim, call 1-866-324-3138.

This claims hotline is staffed 24/7 to assist policyholders in the event of property damage or loss.

Homeowners Choice Insurance Address

The corporate headquarters mailing address for Homeowners Choice Insurance is:

Homeowners Choice, Inc.
5300 W. Cypress Street, Suite 100
Tampa, FL 33607

Send any written correspondence for the claims or customer service departments to this address.

Homeowners Choice Insurance Website

The company’s website is:

On their site, you can:

  • Access online account management
  • Start a claim
  • Find an agent
  • Learn about products
  • Get contact info

Email Homeowners Choice Insurance

To send a general customer inquiry email to Homeowners Choice Insurance, you can use their online contact form at:

Expect a response within 1-2 business days. For immediate help, call their toll-free number instead.

How to Get Support From Homeowners Choice

Here are some common situations where you may need to contact your insurer along with the best methods for getting answers and help:

Contact for New Quotes or Sales Inquiries

Since Homeowners Choice utilizes independent insurance agents, you will need to find a local agent in your state to get a quote or purchase a new policy.

Visit their website to find an agent near you. The agent will be able to provide quotes and information on products available in your area.

Contact for Policy Questions or Changes

If you need to make changes to an existing Homeowners Choice Insurance policy or have questions about your coverage details, there are a couple options:

  • Call their toll-free customer service line at 1-888-210-5235
  • Log into your online account portal through their website
  • Reach out to the independent agent who sold you the policy

The policy services team can help with billing questions, address changes, adding insureds, and policy endorsements or cancellations.

Contact to Report a Claim

To file a new claim with Homeowners Choice Insurance such as for property damage or loss, you can either:

  • Call 1-866-324-3138 to start the claims process
  • Contact your insurance agent to have them file on your behalf
  • Register the claim through your online account portal

Provide details on what happened, the estimated damages, and your policy information. The claims team is available 24/7.

Contact for Customer Complaints

If you need to file a formal complaint against Homeowners Choice Insurance, contact the state Department of Insurance:

  • Visit their website to find the complaint process
  • Submit the complaint online or through a phone call
  • Include your full account details and previous attempts to resolve the issue

Key Takeaways on Contacting Homeowners Choice

Some key tips when getting in touch with Homeowners Choice Insurance:

  • Use dedicated claims and customer service numbers for fastest help
  • Independent agents can provide quotes and service policies
  • Access online account portals for self-service convenience
  • Email via their contact form for general inquiries
  • State Departments of Insurance handle formal complaints

Getting answers from your insurance provider should be simple and convenient. Follow the steps outlined to connect with Homeowners Choice Insurance representatives by phone, mail or their website. Their team stands ready to provide exceptional service when you need it most.

Homeowners Choice Insurance Company


Who is the parent company of homeowners choice?

Homeowners Choice is owned by HCI Group Inc., a holding company with operations in homeowners insurance, information technology services, real estate and reinsurance. Homeowners Choice is HCI’s largest subsidiary.

Should I call my homeowners insurance?

Calling your homeowners insurance company may not be the first thing you think to do after a fire, flood, theft, or another unfortunate home incident. But it’s important to do so as quickly as possible, both for safety reasons and to get started on the claim process.

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