Finding the Best Erie Insurance in Durham, North Carolina

Durham, North Carolina is a thriving city with over 270,000 residents. As the seventh largest city in North Carolina, it’s important for Durham residents and businesses to have reliable insurance coverage. Erie Insurance has been providing quality insurance products since 1925 and has a strong presence in Durham. This article will explore Erie Insurance’s offerings in Durham, provide an overview of their highly rated local agents, and give tips for finding the right Erie Insurance for your needs.

Erie Insurance Offerings for Durham Residents and Businesses

Erie Insurance provides a wide range of insurance products for both individuals and businesses in Durham:

Auto Insurance

  • Auto insurance is required in North Carolina and Erie offers comprehensive policies to fit every budget and need. They have options for collision, comprehensive, uninsured motorist, rental reimbursement, and more.

Homeowners & Renters Insurance

  • Protect your home and belongings with Erie’s home insurance. Policies include coverage for fire, theft, liability and more. Renters can also get tailored policies.

Life Insurance

  • Secure your family’s financial future with life insurance from Erie. They offer term and permanent life insurance.

Business Insurance

  • Erie Insurance caters to all types of Durham businesses with customized coverage options including:

    • General liability insurance
    • Property insurance
    • Commercial auto insurance
    • Workers’ compensation
    • Business owner’s policies (BOP)

Specialty Insurance

  • In addition to standard policies, Erie also offers specialty insurance in Durham for classic cars, motorcycles, boats, flood insurance and identity theft protection.

Erie has affordable premiums and regularly offers bundling discounts when you get multiple policies from them. They also have well-regarded claims service and experienced local agents.

Overview of Top Erie Agents in Durham

Erie Insurance operates through a network of independent agents in Durham. These agents have established deep roots within the local community. Here are some of the top rated Erie agents in Durham to consider contacting:

Herring & Bickers Insurance Agency

  • Located on Operations Dr, Herring & Bickers has provided insurance in Durham for over 25 years. They offer auto, home, business and life insurance.

  • Their office hours are Mon-Fri 9am-5pm. Get in touch by calling (919) 479-9900.

  • Chad Bickers is the principal agent with years of insurance experience. He strives to provide quality service and helpful guidance to all clients.

Embree Insurance Agency

  • Found on University Dr, this agency provides both English and Spanish language service.

  • Contact Embree Insurance Agency at (919) 489-7336. They offer quotes for auto, home, life, business and more.

  • Embree Insurance has a 4.9 rating on Google based on over 150 reviews. They emphasize a family atmosphere and community involvement.

The Sorgi Insurance Agency

  • With an office on Consultant Pl, Sorgi Insurance provides comprehensive insurance products combined with experienced service.

  • Call them at (919) 682-4814 for your insurance needs. They are highly regarded for auto insurance.

  • The Sorgi Agency has been around for 3 generations and is an active member of the Durham community.

Bowen Agency

  • Located on Meridian Pkwy, Bowen Agency is a trusted insurance provider that’s been around since 1931.

  • They offer extensive insurance products for home, auto, life, businesses, liability, boats, motorcycles and more.

  • Call Bowen Agency at (919) 929-4222 for a free insurance quote. Their staff has over 140 years of combined industry experience.

Finding the Right Erie Agent for You

Here are some tips on choosing the best Erie Insurance agency in Durham for your needs:

  • Check online reviews – Research agencies’ customer satisfaction ratings on Google, Facebook and elsewhere. This gives insight into their service quality.

  • Consider office location & hours – Finding an agency close by that’s open at convenient times for you is helpful.

  • Compare quotes – Have several agencies give you quotes for coverage so you can compare pricing. Beware very cheap quotes which may signal inadequate coverage.

  • Expertise matters – Look for agents with depth of experience, longevity in Durham, and expertise in your specific insurance needs.

  • Ask about discounts – An agency that proactively informs you about available discounts can help you save substantially. Discounts may be available for bundling, good driving record, home security devices and more.

  • Seek a personalized approach – Look for an agent who takes the time to understand your exact insurance needs and tailors recommendations accordingly. Avoid agencies that feel impersonal.

  • Consider community involvement – Agencies with strong local ties and community involvement often provide better service. They understand Durham’s insurance environment.

Erie Insurance Claims and Customer Support

In addition to reliable agents, it’s good to know Erie Insurance provides quality support when you need to file a claim or have any customer service issues:

  • 24/7 claims hotline – Erie offers 24 hour claims support for accidents or insurance issues at (800) 858-3818.

  • Online claims center – File and track claims digitally through Erie’s website and mobile app.

  • Repair shop network – They have relationships with trusted local auto repair shops to handle repairs smoothly.

  • Customer care – Erie’s customer care number at (800) 458-0811 can help with any account or billing questions from Monday-Friday.

Erie Insurance as a whole receives strong financial ratings from organizations like A.M. Best and Standard & Poor’s. This indicates their stability for reliably paying out claims.

Why Choose Erie for Durham Insurance Needs?

Some key reasons to consider Erie Insurance for your personal or business policies in Durham include:

  • Local agents – Erie agents live in Durham and specialize in the area’s insurance environment. This enables them to provide more personalized guidance.

  • Non-profit model – Erie operates as a non-profit, mutual insurance company. Their focus is on providing service rather than making profits.

  • Financial strength – Erie is in excellent financial health based on ratings. This gives peace of mind they will pay claims.

  • Affordable pricing – Erie leverages its non-profit model to keep premiums affordable, especially with bundling discount opportunities.

  • Positive reputation – Erie scores consistently well for overall reputation and customer satisfaction across reviews.

  • Range of policies – Erie offers extensive insurance products for auto, home, life, business and specialty needs.

  • Strong customer service – Erie invests heavily in digital capabilities and customer support staffing to ensure a smooth experience.

The mix of great local agents, competitive pricing, and excellent service makes Erie Insurance an appealing choice for protecting your assets in Durham. Be sure to get quotes from multiple Erie agencies to find the best fit. With the right Erie Insurance coverage, you can have confidence and peace of mind.

Erie Car Insurance Review: Pros and Cons

FAQ

Is Erie Insurance a reliable company?

Yes, Erie Insurance is generally a reliable company. With an A+ rating from AM Best, Erie showcases its ability to pay out claims well. It also has an A+ rating from the Better Business Bureau and ranks second place in overall customer satisfaction for the J.D. Power 2023 U.S. Insurance Shopping Study.

Is ERIE available in NC?

Since 1991, ERIE has been providing drivers in North Carolina with auto insurance coverage that has dozens of extra auto policy features (many at no additional cost to you) and flexibility that lets you customize your auto policy to best fit your needs.

Is ERIE the same as progressive?

On average, Erie offers more affordable rates than Progressive for prospective clients with credit scores of less than 580. Drivers with outstanding credit — a score of 800 or better — should lean toward Check out average insurance rates by credit score for Erie and Progressive below.

Who is Erie Insurance owned by?

Erie is owned by its shareholders, as it is a publicly traded company. The biggest shareholders are PNC Financial Services Group, The Vanguard Group, and BlackRock which have a combined ownership stake of almost 20%, according to public records, as of Q1 2020.

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