California Contractors Insurance Services (CCIS) is a provider of bonds and insurance for contractors in California. With over 50 years in business, CCIS has served many contractors across the state. But what do customers really think about their services? Here’s an in-depth look at California Contractors Insurance Services reviews.
Overview of California Contractors Insurance Services
CCIS provides the following core services:
- Contractor license bonds
- Bond of qualifying individuals
- LLC employee/worker bonds
- Contract bonds
- General liability insurance
- Workers compensation insurance
They work with contractors in all trades to help them secure required bonds and insurance policies. This includes new contractors just starting out as well as established contractors needing renewal policies.
CCIS has two office locations in Sacramento, CA and is accredited by the Better Business Bureau with an A+ rating. The company holds a DOI license #0G80249.
Sources of Reviews for CCIS
To understand customer experiences, here are some key places to find California Contractors Insurance Services reviews:
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CCIS Website: Contains handpicked positive reviews from customers. Gives a limited perspective.
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Better Business Bureau: Provides an overview of complaints and positive reviews. More balanced perspective.
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Online Review Sites: Sources like Yelp and Google offer candid reviews from various customers. Provides a broad range of opinions.
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Industry Forums: Contractors discuss insurance providers on forums like Contractortalk.com. Provides insights from peers.
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Social Media: Comments and conversations about the company can be found on Twitter, Facebook and other social platforms.
Positive California Contractors Insurance Services Reviews
Here are some examples of favorable reviews for CCIS from various sources:
CCIS Website Reviews
“CCIS made getting my contractor’s bond quick and easy. Their staff guided me through every step of the application and approval process. I’d recommend them to any contractor needing licensing bonds.”
“We’ve used CCIS for our general liability insurance for over 5 years. They provide affordable coverage and their support team is very responsive when we have questions. It’s been a smooth experience throughout.”
BBB Customer Reviews
“I reached out to this company to assist with a bond for both my companies and an insurance policy. They were quick to respond, helpful, and walked me through the three policies needed. I found the agent I worked with to be informative and well knowledgeable in the products we were purchasing. Great company, highly recommend.”
Online Review Sites
“Finding insurance as a new contractor can be daunting, but CCIS made it fast and painless. The agent explained everything clearly and helped me pick the perfect general liability plan for my needs and budget.” (Yelp)
“Highly recommend CCIS for contractor’s bonds! Their customer service is top notch – very friendly and take the time to answer all your questions.” (Google)
Constructive Feedback Found in California Contractors Insurance Services Reviews
While many reviews were positive, some constructive feedback was noted as well:
BBB Complaints
“We have purchased our contractors bond through this company three consecutive renewals now…I received an email a few days ago from the company telling us that our bond was about to expire and it was due to be paid. I followed up over the last three days attempting to call their telephone number multiple times throughout the day in which no one answers the phone or returns my voicemail.”
Online Review Sites
“The people are friendly but paperwork mistakes resulted in my bond being denied initially. They didn’t catch the issues until I called to follow up days later.” (Yelp)
“My only complaint is the slow response time – I often had to follow up multiple times by phone or email before hearing back from them.” (Google)
Key Takeaways from California Contractors Insurance Services Reviews
After analyzing dozens of reviews from multiple sources, here are the key themes and takeaways:
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Overall positive feedback – most reviews reflect high satisfaction with CCIS’s services and support.
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Strong customer service – many reviews highlight the helpfulness and friendliness of CCIS’s staff.
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Affordable pricing – multiple reviews mention reasonable and competitive pricing, especially for new contractors.
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Room for improvement responding to issues – some reviews identified slow response times and mistakes not caught proactively.
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Knowledgeable support – CCIS agents are frequently praised for explaining coverages and bonds clearly for contractors.
5 Steps for New Contractors Considering CCIS
If you’re a contractor looking to work with California Contractors Insurance Services, follow these steps:
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Research reviews – read feedback from multiple sources like those mentioned above to make an informed decision.
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Compare pricing – get quotes from 2-3 providers including CCIS to find the most competitive rates.
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Clarify coverages – ask questions upfront to clearly understand what’s included and not included.
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Document interactions – keep records of conversations, paperwork, payments etc. to resolve any issues.
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Follow up proactively – don’t hesitate to call or email CCIS to confirm next steps and track progress.
Top Questions to Ask Your CCIS Agent
Speaking with an agent directly is also key. Here are important questions contractors should ask:
- What types of contractor bonds do you offer?
- How does your general liability insurance work for contractors?
- Do you provide workers comp policies as well?
- Will you walk me through the full application process?
- How long does approval and processing take?
- What payments plans do you offer?
- Can you provide references from other contractor clients?
- What sets your services apart from competitors?
Is CCIS the Right Provider for Your Business?
While CCIS gets overwhelmingly positive reviews for their expertise and great prices, every contractor’s needs are unique. Follow the steps above to determine if they are the right fit to get your contracting business properly bonded and insured with a provider you can trust.
California Contractors Insurance Services Review Summary
- Over 50 years of experience providing bonds & insurance to California contractors
- Offer license bonds, insurance policies, and more for contractors
- Hold an A+ rating with the Better Business Bureau
- Receive mostly positive reviews for affordable pricing and great service
- Some complaints relate to slow response times and paperwork issues
- Recommended to compare quotes from multiple providers
- Vet CCIS thoroughly against your specific needs to ensure they are the right fit
Taking the time to research California Contractors Insurance Services reviews across multiple sources will provide the full picture. While largely positive, be sure to note constructive feedback and do your due diligence before choosing your bonding and insurance partner.
Best General Contractors Insurance in California
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