Finding the right insurance provider to meet your needs is crucial to protecting yourself, your family and your assets. American Family Insurance has been serving the Moberly, MO community for many years through knowledgeable local agents who provide customized insurance solutions.
In this comprehensive guide, we’ll explore everything you need to know about getting insurance from American Family agents in Moberly, MO, including:
- Overview of American Family Insurance
- American Family Insurance agents in Moberly, MO
- Insurance policies offered
- Working with an American Family agent
- Customer service and satisfaction
- Claims process and settlement
- Discounts and savings opportunities
- How to become an American Family agent
Overview of American Family Insurance
Founded in 1927, American Family Insurance is the nation’s 13th largest property and casualty insurer. The Wisconsin-based mutual company offers auto, home, life, business, farm and ranch insurance.
Key facts about American Family Insurance:
- Operates exclusively through local agency offices across 19 states.
- Over 6,000 agents serve customers in local communities.
- A.M. Best A (Excellent) rating for financial strength.
- Provided over $1.5 billion in dividends to customers in 2021.
- Consistently high customer satisfaction ratings.
American Family Agents in Moberly, MO
American Family Insurance provides localized service through agent offices in Moberly, MO:
- Ethan Anderson Agency – at 1317 E Highway 24, Suite G
- Joseph Kruse Agency – at 401 W Reed St
These agents live in Moberly and understand the local community’s specific insurance needs.
Meet Your Local Agents
Ethan Anderson has 6 years of experience in the insurance industry. He is passionate about educating clients and providing excellent service. His agency team includes Hannah, Karen, Kayla, Steven and Trelon.
Joseph Kruse has been an agent since 2005. He is dedicated to helping clients protect their assets and dreams through customized insurance solutions. His agency staff includes Mary and Renae.
Both agencies have friendly, knowledgeable teams ready to help you.
Insurance Policies Offered
As a full-service insurance provider, American Family offers all major insurance policies you need:
Personal Insurance
- Auto Insurance – Bodily injury, property damage, uninsured motorist, comprehensive and collision
- Homeowners Insurance – Dwelling, personal property, loss of use, personal liability
- Renters Insurance – Personal property, loss of use, personal liability
- Life Insurance – Term life, whole life, universal life
- Umbrella Insurance – Extra liability coverage
Business Insurance
- General Liability – Covers claims of bodily injury, property damage, personal injury
- Professional Liability – Protects against errors, omissions or negligence
- Business Property – Covers buildings, contents, equipment, loss of income
- Workers’ Comp – Covers medical and lost wages for work injuries
Specialty Insurance
- Farm and Ranch – Covers farming equipment, livestock, crops, liability
- Boat – Covers physical damage, theft, liability losses
- Motorcycle – Bodily injury, property damage, medical expenses
- Pet Health – Veterinary care, prescription drugs, boarding
Bundling policies together can help you save money.
Working With an American Family Agent
American Family Insurance provides localized, personalized service through its community-based agents. Here’s what you can expect when working with an agent in Moberly:
- One-on-one meetings to discuss your specific insurance needs
- Risk analysis and policy recommendations to protect your assets
- Quotes from multiple insurance carriers for price comparisons
- Assistance in understanding your policies and coverage details
- Policy reviews to ensure adequate protection as your needs evolve
- Prompt service for policy changes, renewals and questions
- Help with the claims process
Agents are available in-person as well as by phone, email and social media for your convenience.
Strong Customer Satisfaction
American Family Insurance consistently earns high customer satisfaction marks, including:
-
J.D. Power award – Highest customer satisfaction among auto insurers in the North Central U.S.
-
Net Promoter Score of +55 – Significantly above the P&C insurance industry average score of +20.
High satisfaction stems from American Family’s combination of affordable pricing, helpful agents and efficient claims service. Policyholders give the company high ratings for satisfaction.
Claims Process and Settlement
American Family agents help you through the claims process if you need to file one:
- Report your claim to your agent or directly via phone/app/online.
- An adjuster will contact you to investigate and process the claim.
- Supporting documents may be required as proof of damage/injury/loss.
- Once claim details are verified, the adjuster will confirm coverage and settlement.
- For approved claims, payment is issued within several days via check or electronic deposit.
American Family settles claims fairly based on policy terms. In 2020, it paid out $8.7 billion in claims nationally.
Savings Opportunities
As a mutual company, American Family returns profits to customers through discounts and dividends.
Discounts help you save on premiums. Available options include:
- Multi-policy
- Multi-vehicle
- Defensive driver
- Good student
- Loyalty
- Paid-in-full
The company also issues an annual dividend to eligible policyholders based on underwriting performance. In 2021, American Family paid $285 million in dividends in Missouri alone!
An American Family agent can help you take advantage of savings opportunities.
Becoming an American Family Agent
American Family Insurance appoints entrepreneurial individuals as local agents. Benefits include:
- Comprehensive training program
- Marketing and lead generation support
- Access to tools and resources
- Agency building bonuses
- Renewal commissions
To qualify, you must:
- Have a P&C insurance license
- Complete the selection process
- Open an agency office in your community
- Successfully complete training
American Family provides the platform and support for agents to run their own insurance agency business.
Conclusion
For customized insurance solutions from a trusted community partner, American Family Insurance is a great choice. Connect with a local American Family agent in Moberly, MO to:
- Safeguard your assets with tailored coverage
- Enjoy personalized, localized service
- Leverage discounts for savings
- Simplify claims with helpful support
- Build a satisfying long-term relationship
With knowledge, experience and commitment to the community, American Family Insurance provides the quality insurance experience people deserve. Contact an agent today to protect what matters most!
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