How to Get in Touch with Omni Car Insurance

Omni car insurance provides auto insurance coverage to drivers across the United States. If you need to contact Omni for any reason, this guide will provide you with their phone number, email, and other contact information. We’ll also outline the reasons you may need to call Omni and provide tips for getting the help you need.

Omni Car Insurance Contact Information

Here are the key ways to contact Omni car insurance:

• Phone Number: (855) 646-4661

This is Omni’s toll-free customer service line that connects you with an agent who can assist with any questions or issues. It is available 24/7.

• Roadside Assistance: (855) 278-4158 or (800) 338-2680

If you need roadside help like a tow or tire change, call one of these numbers to request Omni’s roadside assistance service.

• Corporate Office Address:

P.O. Box 105396
Atlanta, GA 30348

You can write a letter to Omni’s corporate headquarters at this address.

• Email: Reach out to your agent directly or try contacting customer service at [email protected]

Connecting through email allows you to outline your question or issue so an Omni agent can research it and get back to you.

• Fax: (800) 983-3633

If you need to send documents or forms to Omni, use this fax number.

• Website Contact Form: https://www.omniinsuranceservicesllc.com/contact-us

The contact form on Omni’s website is another way to get in touch. Fill in your name, phone number, email, and message.

Reasons to Contact Omni Car Insurance

There are many reasons you may need to get in touch with Omni car insurance. Here are some of the most common:

• Ask questions about your policy: Call Omni’s customer service line if you have questions about what your policy does or does not cover. The agents can explain details and terms you are unsure about.

• Make changes to your policy: To update your address, change vehicles, adjust your coverage limits, remove drivers from your policy, or make other changes, you’ll need to contact Omni.

• Report an accident or file a claim: If you get into an accident or your car is damaged, call Omni right away to begin the claims process and get the repairs or compensation you need.

• Get proof of insurance: Contact Omni if you need documents to prove you have active insurance, like when registering your vehicle or if asked by police after a traffic stop. They can provide insurance cards and other forms.

• Pay your bill or get billing help: If you have questions about your monthly premium amount or payment options, want to change your payment method, or need to set up a payment plan, Omni’s team can assist.

• Cancel your policy: Decided to switch insurers or no longer need coverage? Call to cancel your Omni policy officially.

• Complain about service: If you experienced poor customer service, billing issues, claims problems, or other difficulties, contact Omni to file a complaint and get help resolving the issues.

• Ask about discounts: See if you qualify for any discounts to lower your rates, like safe driver, good student, multi-policy, and more. Omni can check your eligibility.

• Get roadside assistance: Stranded on the road with a flat tire, dead battery, or other issue? Call Omni’s dedicated roadside help line to send assistance.

Tips for Contacting Omni Car Insurance

Follow these tips to ensure you get the assistance you need when you contact Omni car insurance:

• Have your policy number ready. This allows Omni to quickly pull up your account and access key details to address your needs.

• Know your claim number for inquiries about an existing claim. This helps agents understand the background if you have questions or updates on a claim.

• Call from a quiet place. Background noise makes it hard for agents to hear you and properly assist.

• Prepare notes on your question or issue. Outline key details, dates, names, and policy specifics so you remember everything you need to cover.

• Have any supporting documents or forms ready. Bills, photos, police reports, etc. help give Omni the full picture. You can email them or fax them too.

• Take notes during the call. Jot down names, directions, case or reference numbers, and next steps so you retain the guidance provided.

• Stay calm and patient. It takes time to resolve many issues; avoid venting anger at agents trying to help you.

• Escalate if needed. Ask to speak to a supervisor if an agent cannot address your problem sufficiently.

• Follow up if necessary. If your issue requires ongoing handling, politely check in periodically on the status and next actions.

• Thank the agent for their time and assistance after your call, even if the resolution wasn’t perfect.

Omni Car Insurance Contact Information Summary

Frequently Asked Questions about Contacting Omni Car Insurance

What is Omni’s toll-free customer service phone number?

Omni’s toll-free customer service number is (855) 646-4661. You can call this number 24/7 to be connected with an Omni insurance agent who can assist you.

Does Omni have a specific roadside assistance number?

Yes, Omni has two dedicated numbers for roadside assistance: (855) 278-4158 or (800) 338-2680. Call if you need a tow, tire change, fuel delivery, or other roadside help.

How can I contact Omni about billing issues or to pay my bill?

You can call Omni’s main customer service line at (855) 646-4661 to talk to an agent about billing questions, changing your payment method, setting up payment plans, and taking payments over the phone.

What information should I have ready when I call Omni?

It helps to have your full name, policy number, phone number, email, and details about your question or issue prepared before calling. Also have any documents, photos, or claim numbers handy.

How do I officially cancel my Omni car insurance policy?

To officially cancel your policy, call Omni’s customer service line. Let them know you wish to cancel and the date you want the cancellation effective. They will walk through the confirmation and next steps.

What should I do if I get poor service when contacting Omni?

If an agent does not properly address your issue, request to speak to a supervisor. You can also file a formal complaint by phone or through Omni’s website contact form.

Is there an email address I can use to contact Omni?

You can email general customer service inquiries to [email protected]. Or, email your specific agent directly if you have their contact information.

What is the mailing address to send written correspondence to Omni?

Omni’s corporate office mailing address is: P.O. Box 105396, Atlanta, GA 30348. Send any letters or documents to this address.

How late is Omni’s customer service line open?

Omni’s main customer service number is open 24 hours a day, 7 days a week. You can call anytime to speak with an insurance agent.