Ohio Mutual Insurance Group is a regional insurance company based in Bucyrus, Ohio that offers auto, home, renters, business, farm, and life insurance policies. Founded in 1901, they have over 120 years of experience serving customers in Ohio, Indiana, Kentucky, Michigan, Pennsylvania, and West Virginia.
In this comprehensive review, we will examine Ohio Mutual’s pros and cons, coverage options, costs, customer reviews, ratings, and more to help you determine if they are the right insurance provider for you.
Overview of Ohio Mutual Insurance Group
Pros
- Over 120 years of experience
- Strong financial ratings
- Good customer service reputation
- Competitive pricing, especially for high-risk drivers
- Lots of discounts available
Cons
- Primarily operates in 6 states only
- Mixed reviews on claims process
- Known to drop customers after claims
Ohio Mutual writes over $300 million in premiums annually and holds an A+ rating from the Better Business Bureau with accreditation since 2010. They also have strong financial strength ratings from A.M. Best (A) and Standard & Poor’s (A), indicating excellent ability to pay out claims.
While they have a good reputation overall, some customers have complained about low-ball estimates and delays during the claims process. Others report being dropped by Ohio Mutual after filing just one or two claims.
Ohio Mutual Auto Insurance
Ohio Mutual offers standard auto insurance coverages including:
- Bodily injury and property damage liability
- Comprehensive and collision
- Uninsured/underinsured motorist
- Medical payments
- Personal injury protection
They also offer common add-ons like rental reimbursement, roadside assistance, car replacement assistance, and rideshare coverage.
Cost of Coverage
As a regional company, Ohio Mutual’s auto rates are very competitive, especially for high-risk drivers. Expect to pay 20-30% less than national brands on average.
Some factors that affect your personalized rate include:
- Driving record
- Location
- Vehicle make, model, year
- Coverage limits and deductibles
- Driver age, gender, marital status
- Credit score
- Prior insurance history
Ohio Mutual offers many auto insurance discounts to help lower your costs:
- Multi-policy
- Multi-car
- Safe driver
- Good student
- Defensive driving
- Renewal
- Paid-in-full
Customer Reviews
Ohio Mutual earns 3.8 out of 5 stars for auto insurance based on Clearsurance user reviews. Positive feedback mentions competitive pricing and good customer service. Complaints mostly center around low settlement offers during the claims process.
“I’ve had Ohio Mutual for 15 years now. Good rates and responsive service.”
“Gave me the lowest price by far compared to other companies!”
“I filed a not at fault claim and they offered the lowest possible settlement. Very disappointing.”
Ohio Mutual Home Insurance
For home insurance, Ohio Mutual provides all the typical coverages:
- Dwelling damage
- Personal property
- Loss of use
- Personal liability
- Medical payments
They also offer options like replacement cost coverage, identity theft protection, water backup, equipment breakdown, and more.
Cost of Coverage
As with auto, Ohio Mutual offers very competitive pricing on home insurance, with rates 15-25% less than national companies on average.
Some factors that impact your home insurance rate are:
- Location/zipcode
- Age and structure of home
- Type of construction materials
- Age of roof, plumbing, electrical, HVAC
- Replacement cost value
- Desired dwelling and liability limits
- Claims history
- Credit score
- Safety features like alarm, sprinklers, storm shutters
Ohio Mutual provides many discounts to reduce home insurance costs:
- Multi-policy
- Claims-free
- New home
- Protective devices
- Companion policy
Customer Feedback
Ohio Mutual earns 4.2 out of 5 stars for home insurance based on Clearsurance reviews. Customers praise competitive rates but some express frustration with low-ball repair estimates after filing claims.
“I switched to Ohio Mutual last year and cut my home insurance cost almost in half!”
“Filed a claim after a big hail storm. Their adjuster tried to get away with the cheapest fixes possible.”
Ohio Mutual Renters Insurance
Renters insurance is another common product offered by Ohio Mutual with these standard coverages:
- Personal property protection
- Liability insurance
- Loss of use
- Personal injury coverage
Optional add-ons include replacement cost coverage, identity theft protection, earthquake insurance, water backup, and more.
Cost of Coverage
Average renters insurance rates from Ohio Mutual are very affordable, starting around just $15 per month. Exact pricing depends on factors like:
- Location
- Desired coverage limits
- Claims history
- Credit score
- Discounts
Ohio Mutual offers several discounts to reduce renters insurance costs:
- Multi-policy
- Security system
- Companion policy
- New graduate
- Paperless billing
Customer Reviews
Ohio Mutual earns a perfect 5 out 5 stars for renters insurance based on a limited number of Clearsurance reviews. Feedback is positive overall, with customers mentioning good service and claims experiences.
“Great renters insurance for an excellent price. No issues so far.”
“Easy claim when my laptop was stolen. Got a check fast with no hassle.”
Additional Ohio Mutual Products
Beyond auto, home, and renters, Ohio Mutual also provides:
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Umbrella insurance – Extra liability coverage above auto and home policies
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Farm insurance – Coverage for homes, vehicles, equipment, livestock, and crops
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Life insurance – Term and whole life policies
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Business insurance – General liability, property, auto, workers comp, more for small businesses
Is Ohio Mutual Insurance Right for You?
Ohio Mutual Insurance offers very competitive pricing on auto, home, and renters insurance for customers located in their six-state territory. High-risk drivers, in particular, tend to find better rates with Ohio Mutual versus national brands.
They earn strong financial ratings and have a good reputation for customer service. However, based on reviews, claims satisfaction appears mixed, with some frustration around low-ball estimates. There are also reports of customers being dropped after just one or two claims.
Overall, Ohio Mutual is a good option to compare if you want quality insurance coverage at a low cost. Just be mindful that the claims and renewal processes may involve some headaches. Weigh their pros and cons carefully against other providers to choose the best insurer for your situation.
Frequently Asked Questions
How much is Ohio Mutual auto insurance?
Average Ohio Mutual auto insurance rates are around $115 per month or $1,375 per year for minimum coverage. Higher liability limits, collision/comprehensive, and added coverages will cost more. Exact pricing depends on your personal factors.
Is Ohio Mutual good for home insurance?
Yes, Ohio Mutual offers competitive pricing for home insurance, with rates about 15-25% less than national carriers. They provide all the standard home coverage options. Customer feedback is mixed, with some dissatisfaction reported around claims.
Does Ohio Mutual have good financial ratings?
Yes, Ohio Mutual has strong financial strength ratings from A.M. Best (A) and Standard & Poor’s (A), indicating excellent ability to pay out claims. They hold an A+ rating with accreditation from the Better Business Bureau.
What discounts does Ohio Mutual offer?
Ohio Mutual offers many discounts on auto, home, and renters insurance including multi-policy, multi-car, safe driver, good student, defensive driving, renewals, paid-in-full, claims-free, new home, protective devices, and more.
Does Ohio Mutual raise rates after claims?
While not guaranteed, some Ohio Mutual customers report getting dropped or facing sharp rate hikes after filing just one or two claims. This frustrates customers given they pay premiums expecting coverage.
Does Ohio Mutual operate nationwide?
No, Ohio Mutual is a regional insurance company that primarily operates in Ohio, Indiana, Kentucky, Michigan, Pennsylvania, and West Virginia. So their policies are only available within their six-state territory.
How do I file a claim with Ohio Mutual?
To file an insurance claim with Ohio Mutual, call your agent or their 24/7 claims center at 800-282-1702. You can also file a claim online at OhioMutual.com or through their mobile app. Have your policy number, details of loss, and any pictures/documentation ready.
The Bottom Line
Ohio Mutual Insurance Group provides quality auto, home, renters, and business insurance targeted at Midwestern states. Customer feedback is mixed, with high marks for affordable pricing but some dissatisfaction around claims handling and non-renewal practices. Overall, they are a good option to compare quotes from if you want cheaper rates than national brands. Just be cautious of potential issues if you need to file a claim down the road.
Insurance Innovators – Ohio Mutual Insurance Group
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