Truist Bank is one of the largest financial institutions in the United States. It provides a wide range of banking, lending, and insurance services to both individual and business customers. If you have an insurance policy through Truist Bank, you may need to contact them regarding your policy. This article provides complete details on how to find the correct Truist Bank address to use for insurance purposes.
Overview of Truist Bank
- Truist Bank was formed in 2019 from the merger of SunTrust and BB&T.
- It is headquartered in Charlotte, NC and has over 2,000 branch locations.
- Truist provides retail, small business, commercial, corporate, and investment banking.
- It also offers wealth management, insurance, and mortgage services.
Truist Insurance Services
Truist offers various insurance products including:
- Homeowners insurance
- Auto insurance
- Life insurance
- Annuities
- Business/commercial insurance
Insurance policies are issued by Truist Insurance Holdings subsidiaries such as McGriff Insurance Services and Crump Life Insurance Services.
Finding the Correct Address for Insurance
If you need to contact Truist Bank regarding an insurance policy, it’s important to use the proper address. Here are the recommended options:
For Homeowners or Auto Insurance:
McGriff Insurance Services
800-767-4154
Monday to Friday, 8am to 5pm ET
Mail Address:
McGriff Insurance Services
PO Box 1439
Alpharetta, GA 30009
For Life Insurance or Annuities:
Crump Life Insurance Services
800-365-4463
Monday to Friday, 8:30am to 8pm ET
Mail Address:
Crump Life Insurance Services
PO Box 14432
Des Moines, IA 50306
For Business/Commercial Insurance:
Contact your Truist Insurance representative directly for assistance.
You can also call the main Truist contact number at 844-4TRUIST (844-487-8478) and specify you need help with an insurance policy.
Other Key Truist Addresses
Here are some other important Truist Bank addresses that may be useful:
Truist Bank Headquarters
214 N Tryon St
Charlotte, NC 28202
Truist Bank Main Office
1001 Semmes Ave
Richmond, VA 23224
Mortgage Loan Payoffs:
-
For loans originated with SunTrust:
PO Box 26149
Richmond, VA 23260 -
For loans originated with BB&T:
PO Box 3399
Richmond, VA 23261
Auto Loan Payoffs:
Standard Mail:
PO Box 580223
Charlotte, NC 28258
Overnight Delivery:
5130 Parkway Plaza Blvd
Charlotte, NC 28217
General Correspondence:
Truist Bank
P.O. Box 85092
Richmond, VA 23286
Contacting Truist Customer Support
If you need help finding the right address or have any other issues, Truist provides several ways to contact their customer support team:
- By Phone: Call 844-4TRUIST (844-487-8478), available Mon-Fri 8am-8pm, Sat 8am-5pm ET
- By Email: Submit a secure email via online banking
- In Person: Visit one of over 2,000 Truist branches
- Online: Access the searchable branch locator to find a location near you
Truist also offers customer service in Spanish at 844-487-8478, option 9. For other languages, speak to a representative directly for translation services.
Truist Resources for Policyholders
As a Truist insurance policyholder, you have access to additional online resources through their website:
- Login to your account to view policy details, pay your bill, file claims, and more.
- Access insurance guides and FAQs for information on your coverage.
- Read blog articles and news relevant to home, life, auto, and business insurance.
- Find contact info for your specific Truist insurance representative.
Summary
- Truist Bank provides insurance services through McGriff and Crump subsidiaries.
- Use the McGriff or Crump addresses for home, auto, life, or annuity policies.
- For business insurance, contact your Truist representative directly.
- Truist’s customer service team can also assist with finding the right address.
- Policyholders can manage their accounts and access resources on the Truist website.
Knowing the proper Truist Bank address to use for insurance correspondence ensures your policy documents and premium payments are handled promptly. Be sure to keep these addresses handy in your records if you have coverage through Truist.
Everything Truist- 10 Things To Know About Truist Bank Before Applying
FAQ
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