How to Contact Allmerica Financial Benefit Insurance Company

If you have an insurance policy through Allmerica Financial Benefit Insurance Company, you may need to contact them from time to time. Getting in touch with your insurance company can be frustrating if you don’t have the right phone number. This article will provide an overview of Allmerica Financial Benefit Insurance Company, give you their customer service number, and outline the best ways to contact them.

About Allmerica Financial Benefit Insurance Company

Allmerica Financial Benefit Insurance Company is a property and casualty insurer based in Worcester, Massachusetts. They provide insurance products like auto, home, umbrella, and business insurance. Allmerica Financial Benefit Insurance Company is a subsidiary of The Hanover Insurance Group.

Some quick facts about Allmerica Financial Benefit Insurance Company:

  • Founded in 1852
  • Rated “A” by A.M. Best
  • Licensed in all 50 states
  • Over 4,500 employees
  • Regional offices across the U.S.
  • Part of The Hanover Insurance Group

Allmerica Financial Benefit Insurance sold policies under other names in the past like Allmerica Financial Alliance Insurance Company and First Allmerica Financial Life Insurance Company. Today they go by Allmerica Financial Benefit Insurance Company.

Allmerica Financial Benefit Insurance Company Phone Number

If you need to get in contact with Allmerica Financial Benefit Insurance Company, their toll-free customer service phone number is 1-800-992-8427.

Some reasons you may need to call them include:

  • Questions about your policy
  • Changes to your policy
  • Reporting a claim
  • Checking claim status
  • Making a payment
  • General customer service issues

Their customer service team is available Monday through Friday from 8am to 8pm Eastern Time.

When you call, have your policy number handy to help the representative quickly access your account details. Tell them you are an Allmerica Financial Benefit Insurance Company customer.

Other Ways to Contact Allmerica Financial Benefit

In addition to their toll-free number, here are some other ways you can get in touch with Allmerica Financial Benefit Insurance Company:

  • Website – Visit www.hanover.com to access policy information, pay your bill, file a claim, and use their contact form.

  • Mobile App – Download The Hanover Insurance Mobile App to manage your policy, make payments, file claims and more.

  • Email – Send secured emails to their customer service team at [email protected].

  • Live Chat – Chat with a representative online during business hours through their website.

  • Mail – Send written correspondence to their headquarters at:

    The Hanover Insurance Group

    440 Lincoln Street

    Worcester, MA 01653

  • Agent – Contact your local Allmerica Financial Benefit Insurance agent for assistance.

  • Social Media – Reach out to them on Twitter @HanoverIns or Facebook @TheHanoverInsuranceGroup.

When contacting through email, social media or mail, be sure to include your full name, policy number, and contact details. This will help them quickly access your account and assist you.

What to Have Ready When You Contact Allmerica Financial

To make your call or virtual interaction with Allmerica Financial Benefit Insurance go smoothly, have the following information ready:

  • Your full name
  • Policy number
  • Phone number
  • Email address
  • Reason for your inquiry
  • Details related to your question or claim

This will allow the representative to quickly lookup your policy details and address your needs without delay.

If you don’t have your policy number, providing your full name, phone number, and address on file will allow them to search and verify your identity.

Contacting Allmerica Financial Benefit Insurance Company for a Claim

If you need to file a claim with Allmerica Financial Benefit Insurance Company, you can use any of the contact methods above. Have your policy number, date of incident, and details of the claim ready to provide.

You can also start a claim anytime online at www.hanover.com. Click “File a Claim” and fill out the online claim form. Upload any pictures, estimates or other documents related to the claim.

For claims involving injuries or automobile accidents, be sure to also contact the police and obtain any accident reports. Allmerica Financial Benefit will ask for those documents during the claims process.

Get in Touch with Allmerica Financial Benefit Insurance Today

Allmerica Financial Benefit Insurance Company provides quality insurance products to protect what matters most. If you need assistance from your insurer, their toll-free number is 1-800-992-8427. You can also connect through their website, mobile app, email, social media and local agents. Having your policy information handy when you contact them will help expedite the process. Reach out to Allmerica Financial Benefit Insurance today for great customer service.

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FAQ

Is Allmerica part of Hanover?

Allmerica Financial Benefit is owned by The Hanover Insurance Group. The Hanover Insurance Group is headquartered in Worcester, Massachusetts, and it has owned Allmerica Financial Benefit since 1958.

Who is the parent company of AIX Specialty Insurance Company?

AIX Specialty maintains a 100% quota share reinsurance agreement with its parent, Hanover Insurance.

What is another name for Hanover Insurance?

The Hanover Insurance Group, formerly Allmerica Financial, was formed through the demutualization of State Mutual Life Assurance Company of America on October 16, 1995.

What is the citizens insurance company of Illinois?

Citizens Insurance Company of Illinois operates as a property and casualty insurance firm. The Company offers auto, homeowner, renters, condo, boat, umbrella, and identity fraud protection solutions. Citizens Insurance Company of Illinois serves customers in the United States.

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