How to Contact Viking Insurance Company of Wisconsin to File a Claim

If you need to file an insurance claim with Viking Insurance Company of Wisconsin, contacting them promptly is important. This allows the claims process to begin quickly so your claim can be reviewed and paid out if covered.

Below we will cover everything you need to know about contacting Viking Insurance to file a new claim or check the status of an existing claim.

Overview of Viking Insurance Company

First, here is some background on Viking Insurance Company of Wisconsin:

• NAIC Number – 131377
• NAIC Company Code (CPAT Number) – 3387
• Address – 1800 North Point Drive, Stevens Point, WI 54481
• Phone – 715-346-6000

Viking Insurance provides property and casualty insurance products to individuals and businesses in multiple states. However, they specialize in farm insurance policies.

The company is owned by Sentry Insurance Group, one of the largest mutual insurance companies in the United States. Viking Insurance operates as a subsidiary focused on serving America’s farmers.

How to File a Claim with Viking Insurance

If you need to submit a new claim to Viking Insurance Company, here are some different options:

By Phone

The quickest and easiest way to report a new claim is to call Viking Insurance at 715-346-6000.

Select the claims department option when prompted. Claims agents are available Monday through Friday from 8am to 4:30pm Central Time.

When you call, be prepared to provide:

• Your name and contact information
• Your policy number
• Details about what happened and when
• Any photos or evidence related to the incident

The claims agent will walk through the information with you, confirm coverage, and get the claims process started.

Online Claim Form

Viking Insurance also allows you to start a claim by submitting an online claim form on their website. Under the Claims tab, you can click “Report a Claim” and fill out the required fields.

You will need to provide your policy number and contact information as well as details on what happened, when, where, and the estimated dollar amount of damages.

After submitting the form, a Viking claims representative will contact you directly to discuss next steps.

Contact Your Agent

Another option is to get in touch with your Viking Insurance agent directly. They can advise you on starting a claim and may submit the claim on your behalf.

Your agent’s name and contact information should be listed on your insurance policy documents. Reach out to them for assistance reporting your claim if needed.

Documents Needed to File a Claim

Regardless of how you submit the claim, having the following information ready will help the claims process go more smoothly:

• Policy number – This helps verify coverage and limits.
• Contact information – So the claims adjuster can reach you.
• Date and location – Of when and where the incident occurred.
• Description of damages – Overview of what was damaged or lost.
• Police report – If applicable to the incident.
• Repair estimates – If available.
• Photos – Of damage, accident scene, etc.
• Invoices and receipts – For any expenses already incurred.

Providing this documentation up front allows the adjuster to quickly process your claim.

Viking Insurance Claims Contact Information

Here is the key contact information to reach out to Viking Insurance Company of Wisconsin when you need to file a new claim:

• Phone – 715-346-6000
• Hours – Monday-Friday, 8am-4:30pm CT
• Online – vikinginsurance.com online claim form

What to Expect After Filing a Viking Insurance Claim

Once you report the claim, here is an overview of what happens next:

• A claims representative will contact you to acknowledge receipt and review details.

• They will check policy coverage to verify the loss is covered.

• An adjuster may be assigned to inspect damage, review records, or further investigate the claim details.

• You may need to provide additional documentation by email, fax, or mail.

• The adjuster will determine if the claim can be approved and calculate a settlement amount if applicable.

• For approved claims, payment is usually sent within 30 days of agreeing on the settlement amount.

• Keep in touch with your claims agent for status updates throughout the process.

Checking the Status of an Existing Viking Insurance Claim

If you’ve already filed a claim with Viking Insurance and need to check the status, you have a few options:

Call Claims Department

Contact the Viking Insurance claims department at 715-346-6000. Let them know you have an existing open claim and need a status update. Provide the claim number if you have it to expedite the process.

Email Claims Department

The general claims email address for status inquiries is [email protected]. Send an email including your name, policy number, claim number, date of loss and details of your inquiry. A representative typically responds within 1 business day.

Login to Online Portal

If you created an online account with Viking Insurance, you may be able to log in and check your claim status. There may be a claims section visible after logging in.

Contact Your Adjuster

Your assigned claims adjuster’s contact information should be listed on any letters or documentation from Viking Insurance regarding your existing claim. Reach out to them directly for the most up-to-date status.

How to File an Appeal or Complaint Regarding a Claim

If your Viking Insurance claim gets denied, or you disagree with the settlement amount, there is an appeal process available. Here are the steps:

1. Call claims department – Discuss your concerns with your claims representative to see if a resolution can be reached.

2. Submit a written appeal – Formally outline why you believe the claim decision was incorrect and request further review.

3. Speak to supervisors/managers – Escalate the issue to higher ups if needed.

4. File a complaint – If still unsatisfied, submit a complaint with your state insurance department.

5. Contact legal counsel – For major unresolved disputes, consulting an attorney may be necessary.

Keeping the appeal process professional and relying on documentation to make your case is key. Viking Insurance aims to resolve justified appeals and complaints when brought to their attention properly.

Other Key Contact Information for Viking Insurance Company

If you need to get in touch with Viking Insurance for reasons other than filing a claim, here are some other contact details:

• For billing/payments: 1-800-356-7426

• For policy changes: Contact your Viking Insurance agent

• General customer service: 715-346-6000

• Website: www.vikinginsurance.com

• Headquarters mailing address:

Viking Insurance Company
P.O. Box 8039
Stevens Point, WI 54481

Reach out as needed to receive assistance from Viking Insurance Company of Wisconsin.

The Bottom Line

Filing an insurance claim with Viking Insurance is straightforward. Follow their phone, online, or agent contact methods to start a claim. Provide relevant details and documentation to facilitate prompt processing and payment.

If issues arise with a claims decision, politely appeal and provide evidence to make your case or file a formal complaint. With clear communication, you can resolve claims disputes with Viking Insurance.