American Integrity Insurance is a Florida-based property and casualty insurance company that provides coverage options like homeowners, condo, and flood insurance. If you’re considering getting an insurance policy through American Integrity or are just curious about who owns and runs the company, this article will give you an overview of American Integrity’s history, leadership team, and ownership.
A Brief History of American Integrity Insurance
American Integrity Insurance was founded in 2006 by Robert “Bob” Ritchie, who currently serves as the company’s President and CEO.
Ritchie started American Integrity in response to the major property insurance crisis that hit Florida after the devastating 2004 hurricane season. Many national insurance companies had reduced their presence in Florida due to the high risk, and some even stopped writing new policies altogether. This left many Florida homeowners without coverage options.
As Ritchie described, he chose the name “American Integrity Insurance” because the company was founded during a time when the insurance industry was facing major integrity issues. American Integrity aimed to provide Floridians with a stable, customer-focused insurance option during a turbulent period.
Over the past 15+ years, American Integrity has grown to become one of the largest domestic property insurers in Florida, providing coverage to over 100,000 policyholders. However, the company has maintained its commitment to integrity, customer service, and being a valued partner to both policyholders and insurance agents.
American Integrity’s Executive Leadership Team
American Integrity’s executive leadership team includes experienced insurance industry veterans who have helped guide the company’s growth and success over the years:
-
Robert “Bob” Ritchie, President & CEO
- Ritchie has over 35 years of experience in the insurance industry, including leadership roles at companies like American Modern, AIG, and CNA. He founded American Integrity in 2006.
-
Jon Ritchie, Chief Operating Officer
- Jon Ritchie (Bob’s son) joined American Integrity over 10 years ago and has played a key role in the company’s operations, growth, and culture.
-
Dick Dowd, Executive Vice President, Sales & Marketing
- Dowd has significant experience in insurance sales and distribution. He previously held EVP roles at companies like Aegis Security Insurance and American Modern.
-
Angie Quinn, Executive Vice President & Chief Human Resources Officer
- Quinn has nearly 20 years of HR leadership experience, including roles at Citizens Property Insurance and SITEL Corporation.
-
Brent Radeloff, Executive Vice President, Product, Pricing & Underwriting
- Radeloff has over 20 years of insurance experience managing pricing, underwriting, and product development at companies like The Hartford and Travelers.
-
Jerry Higgins, Senior Vice President of IT
- Higgins leads American Integrity’s software development and IT operations teams. He has over 30 years of insurance-focused IT experience.
-
Michael Sperounes, Senior Vice President of Litigation
- Sperounes oversees American Integrity’s litigation strategies. He has over 30 years of legal experience in insurance defense.
-
Wei Xie, Senior Vice President of Pricing and Actuarial Services
- Xie leads American Integrity’s actuarial pricing team. He is a Fellow of the Casualty Actuarial Society with extensive actuarial expertise.
This experienced executive team provides American Integrity with deep insurance industry knowledge while maintaining a focus on the company’s core values of integrity, customer service, innovation, and collaboration.
Who Owns American Integrity Insurance?
American Integrity Insurance Group Inc. is the parent company that owns American Integrity Insurance Company of Florida.
American Integrity Insurance Group is a privately held insurance holdings company. Here is an overview of the company’s ownership:
-
Majority shareholder: Stone Point Capital
- Stone Point Capital is a leading private equity firm based in Greenwich, CT that focuses on investing in the global financial services industry.
-
Minority shareholders:
-
Dowling Capital Partners – Private investment firm based in Connecticut
-
Pine Brook Partners – Private equity firm that invests in the financial services and energy sectors
-
Kelso & Company – One of the oldest private equity firms in the U.S., dating back to 1971
-
Management Team – Some shares are owned by American Integrity’s management team
-
Stone Point Capital and the other private equity firms invested in American Integrity Insurance Group to help drive the company’s growth through geographic and product line expansion. However, American Integrity’s management team has maintained responsibility for the company’s day-to-day operations and strategic direction.
American Integrity’s Commitment to Florida
While American Integrity has private equity investment, it is still very much a Florida-based insurance company focused on serving Florida policyholders.
Some key facts about American Integrity’s Florida commitment:
-
Headquartered in Tampa, FL – The company’s corporate headquarters and executive team are located in Tampa.
-
Main product focus on Florida property insurance – Approximately 90% of American Integrity’s policies are within Florida.
-
A+ rating from Demotech – This is a key financial stability rating for insurers operating in Florida.
-
Support for Florida insurance agents – American Integrity only sells insurance through independent agents.
-
Philanthropic focus on Florida – American Integrity engages in philanthropic initiatives that benefit Florida communities.
So while American Integrity has gained financial & operational resources from its experienced investor group, the company remains laser focused on maintaining its identity as a Florida insurance specialist.
American Integrity’s Financial Strength
As an insurance policyholder, it’s understandable to have questions about the financial strength of the company that’s protecting your home. Here’s a quick look at American Integrity’s financial position:
-
A+ rating from Demotech
- This rating indicates Demotech’s high confidence in American Integrity’s ability to meet policyholder obligations. Demotech focuses specifically on insurers operating in hurricane-exposed states.
-
Approximately $250 million in policyholder surplus
- Surplus provides a cushion against claims and is a key measure of financial strength.
-
Balanced portfolio of coastal and inland exposures
- American Integrity writes business across Florida and is not concentrated in the highest risk coastal areas.
-
Active utilization of reinsurance
- Reinsurance transfers a portion of risk to global reinsurers, providing American Integrity with greater claims paying resources.
-
Experienced team of actuaries and risk management professionals
- American Integrity’s team has deep expertise in pricing risk appropriately and managing exposure accumulation.
While insurance does come with inherent risks, American Integrity Insurance has built a financially stable organization with a variety of risk mitigation measures in place. This supports their ability to pay claims over the long-term.
American Integrity’s Customer Service Philosophy
As an insurance company born in a time of crisis, American Integrity has remained highly focused on providing exemplary customer service to Floridians.
Some highlights of their customer experience approach:
-
Local customer service center – Based in St. Petersburg, FL, their customer service team has a strong understanding of the local market.
-
Active claims response – If a crisis or catastrophe hits, American Integrity mobilizes quickly to start the claims process.
-
Proactive communications – Policyholders receive timely weather alerts, preparedness tips, and updates on new coverage options.
-
Digital self-service options – Customers can manage their policies or file claims through American Integrity’s online portal and mobile app.
-
Competitive pricing – Their scale, market experience, and actuarial approach enables competitive pricing for consumers.
Delivering an exceptional experience throughout the policy lifecycle is a key priority flowing from American Integrity’s executive team throughout the organization.
Is American Integrity Insurance the Right Choice for You?
At the end of the day, selecting the right insurance company is an important decision based on your specific needs, risk factors, and budget.
Some key things to consider with American Integrity:
-
Do they provide the coverage options you need such as homeowners, flood, condo, or specialty policies?
-
Do you prefer to work with Florida-based companies?
-
Does their financial strength give you confidence in their ability to pay future claims?
-
Do you value access to knowledgeable local agents?
-
Does their customer service philosophy align with your preferences?
-
Can they offer competitive pricing that fits your budget?
Taking the time to weigh these factors will help determine if American Integrity is the right insurance provider for your property. Their combination of financial stability, market experience, comprehensive coverage options, and customer-centric approach makes them one of the leading choices for many Florida homeowners and condo owners.
The Bottom Line
American Integrity Insurance was formed in 2006 to provide Floridians with stable property insurance options during a turbulent period. The company is now one of the top Florida-focused carriers with financial backing from institutional investors but day-to-day oversight from an executive team with decades of insurance expertise. Their core focus remains on serving policyholders and agents with valuable coverage, competitive prices, and strong customer service.
American Integrity Insurance Company
FAQ
How long has American Integrity been in business?
What kind of insurance is American Integrity?
Who is the CEO of American Integrity Insurance?