How to File an Insurance Claim with SECURA Insurance

Dealing with an insurance claim can be confusing and stressful. You’re not sure who to contact or the steps to take. This is where working with a supportive insurance company like SECURA Insurance can make the claims process smooth and simple.

In this article, we’ll explain exactly how to file an insurance claim with SECURA. We’ll cover the various ways to initiate a claim, what to expect after submitting, and provide the key contact info you’ll need.

Overview of SECURA Insurance

Before getting into the details on claims, let’s look at some background on SECURA Insurance.

SECURA is a regional insurance company providing customized coverage for businesses, farms, and individuals in 13 Midwestern and Southwestern states. Founded in 1900, SECURA has a long history of protecting policyholders with exceptional service.

Today, SECURA continues its tradition of working exclusively through independent agents. This gives customers the benefit of both specialized SECURA products and local agent expertise.

Some key facts about SECURA Insurance:

• A+ rating from A.M. Best for financial strength
• Over 120 years of experience in the insurance industry
• Offers auto, property, liability, workers’ comp, and specialty business insurance
• Insures over 300,000 policyholders across 400,000 policies
• Known for fast, fair claims resolution

Now let’s look at how the claims process works when insured with SECURA.

How to File an Insurance Claim with SECURA

SECURA gives you several convenient options for starting the claims process:

Online

The quickest way to begin a claim is through SECURA’s claims website at www.secura.net/claims. Here you can fill out a claims form online and upload any photos or documents related to your loss.

Contact Agent

Your independent insurance agent who sold you the SECURA policy can assist with starting a new claim. They will gather details from you and initiate the claims process on your behalf.

Call SECURA Directly

To speak directly with a SECURA claims representative, call their toll-free claims number:

• 800-318-2136 for most states
• 866-356-7870 for MT policyholders

A SECURA claims agent will walk you through starting a claim over the phone.

Email

You can also begin a claim by emailing details to [email protected]. A claims representative will contact you after receiving the emailed claim information.

Fax

Finally, SECURA accepts claims submissions by fax at 800-318-2209. Send any documents related to your claim when faxing the details.

What to Expect After Filing Your SECURA Claim

Once you file a claim through any of the above options, here is what you can expect from SECURA:

• You will be assigned a claim number for reference.

• A claims agent will contact you within 24 hours to discuss your claim.

• The claims agent will investigate your policy coverage and the circumstances of your loss.

• For serious auto accidents or property damage, notify SECURA immediately for urgent assistance.

• The claims agent may request supplemental documentation or arrange an inspection.

• SECURA strives to resolve claims fairly and efficiently based on the covered damages.

• You will receive periodic updates on your claim status from your assigned claims agent.

• For approved claims, payment is sent out promptly after the investigation and adjustment process.

SECURA’s helpful claims team will guide you through every step, making the experience hassle-free. Their goal is providing exceptional service during your time of need.

Key Contact Information for SECURA Insurance Claims

To recap the main ways to reach SECURA Insurance for claims assistance:

SECURA Claims Phone: 800-318-2136

SECURA Claims Email: [email protected]

SECURA Claims Fax: 800-318-2209

SECURA Claims Mailing Address:

SECURA Insurance
PO Box 819
Appleton, WI 54912-0819

SECURA Website Claims Submission: www.secura.net/claims

Their experienced claims professionals are ready to help you 24/7. Whether starting a new claim or checking an existing claim status, the SECURA team makes it quick and efficient.

File with Confidence Using SECURA’s Claims Support

The exceptional service from SECURA Insurance extends to helping policyholders through the claims process. Their convenient online and phone reporting options, prompt response time, and caring staff provide peace of mind during difficult situations.

If you have an insurance policy from SECURA Insurance, you can feel confident you’ll receive fast, fair claims resolution. Reach out using the contact information above to get reliable support when you need to start a new claim. With SECURA, you’ll experience insurance claims made simple.