quicken loans insurance check endorsement address

You come home one night after a strong thunderstorm and aren’t thinking at all about the weather. That changes when you hear water in your basement upon entering. The sump pump didn’t turn on, and now you have water damage.

It’s probably not what you wanted to come home to, but there’s no need to panic. After all, this is what your homeowners insurance is for. We’re here to walk you through the claim process so you’re prepared to get your home back to normal as soon as possible. Finally, we’ll go over what to expect when your claim is taken care of.

Get Your Insurance Claim Check to Quicken Loans Fast: A Guide to Proper Endorsement and Mailing

Having your home damaged or destroyed is traumatic enough without having to deal with insurance claims and getting contractors paid. As America’s largest mortgage lender, Quicken Loans aims to make the claims process as smooth and stress-free as possible. One of the key steps is properly endorsing your insurance claim check and mailing it to the right address. This ensures Quicken Loans can quickly process the check and get your repair funds back to you.

I know from personal experience how frustrating insurance claims can be. When a bad storm blew through my town last year a tree fell on my roof and caused major damage. I had to file a claim deal with adjusters, and coordinate contractors for repairs. Getting my insurer’s check properly endorsed and to Quicken Loans seemed like just another hassle.

Luckily Quicken Loans has a streamlined process in place. Once I followed their instructions, submitting my check went smoothly. Within a week, the check was processed and funds were wired to my contractor’s account so repairs could begin. Here’s what I learned about properly endorsing and mailing your insurance claim check to Quicken Loans

Why Endorse the Check to Quicken Loans?

If you have a mortgage, your lender likely requires being named on any insurance claim checks. This is because they have a financial interest in your home. By endorsing the check over to them, you ensure funds are used only for valid repairs.

Quicken Loans needs to endorse the check before sending funds to you. This provides an audit trail showing proper use of proceeds. It also complies with mortgage servicing guidelines.

While an extra step, it ultimately speeds things up. You avoid any delays from improperly endorsed checks being sent back. Proper endorsement also reduces fraud, ensuring you and Quicken Loans are protected.

How to Endorse Your Insurance Claim Check

Endorsing your check correctly is vital to prompt processing. Follow these steps:

  • Sign your name exactly as it appears on the check. If you go by a different name, sign both names.

  • Write “Pay to the order of Quicken Loans” under your signature.

  • Add your Quicken Loans loan number underneath. This connects the check to your account.

  • List your property address for further identification.

Double check your endorsement matches how your name appears in Quicken Loans’ system. Any deviations could delay verification and funding. Don’t forget your loan number, as this allows the check to be credited properly.

Where to Mail Your Endorsed Check

With your check endorsed, it’s crucial to mail it to the right address. This ensures it gets to the department responsible for processing claim checks.

The address is:

Quicken Loans
Attn: Servicing Documents Property Repairs
635 Woodward Ave.
Detroit, MI 48226

I recommend using certified mail with tracking and return receipt. This provides delivery confirmation and an additional safeguard against lost or misrouted checks. Keep the mailing receipt and tracking number for your records as well.

What Happens After Mailing Your Check

Once received, Quicken Loans will:

  • Log and scan your check into their system

  • Verify your endorsement and loan number

  • Ensure the check matches claim details from your insurer

  • Endorse the check over to you

  • Overnight the check back to initiate repairs

The target for this is 5-7 calendar days from receipt. You’ll also receive email confirmation when the check is mailed back.

Overall, Quicken Loans does an excellent job minimizing delays throughout this process. Properly endorsing the check and mailing it to the right address prevents hiccups on your end. Let your Quicken Loans representative know if you need help with any step.

Other Considerations for Insurance Claim Checks

  • For claims exceeding $50,000, additional oversight steps are required. Quicken Loans releases funds in phases to ensure work completion.

  • If your claim check exceeds your mortgage balance, you can request a payoff quote. Any excess funds will be sent to you.

  • Never deposit the check into your own account! Doing so constitutes mortgage fraud.

  • If contractors need more funds than the claim check, contact your insurer to review. Quicken Loans can’t release more than the claim amount.

  • If you receive claim disbursements directly, you must still send them to Quicken Loans first before using funds.

  • Notify Quicken Loans immediately if your claim is denied or limitations imposed. This may impact required repairs or your mortgage terms.

  • Any questionable contractor behavior should be reported to your state’s consumer protection agency.

Properly Handling Your Insurance Claim Check with Quicken Loans

Having your home damaged is stressful enough. Don’t let the claims process add frustration. By properly endorsing your insurance check and mailing it to Quicken Loans’ address, you avoid delays getting your repair funds.

I know first-hand this streamlined process works. Just follow the steps outlined above and let your Quicken Loans representative know if you have any questions. They’re there to help make getting your home repaired as smooth as possible. With some care taken upfront on the check details, you can avoid headaches and get back to normal sooner.

Contact Your Insurance Company

Before you jump in with waders on, take a deep breath and make a phone call to your insurance company.Â

Let them tell you what to do next. In situations where the damage is likely to worsen without immediate mitigation measures (e.g., a flood or fire), the insurance company will likely tell you to call someone out to take care of it. If this is the case, keep the invoices so you can be reimbursed later on.

It’s really important to listen to your insurance company throughout the process. Not doing so could jeopardize your compensation.

If the damage isn’t likely to get worse, the insurance company will next give you a timeframe for sending an adjuster out.

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How to Get an Insurance Check Endorsed

FAQ

How do I endorse a check to my insurance company?

What is the proper way to endorse (sign) my insurance check? All persons and/or companies listed as a “payee” on a check need to sign the back of the check exactly as the name appears on the front of the check. This is known as “endorsing” the claim check.

How do I deposit a check made out to me and my mortgage company?

You will be required to endorse/sign the check first, and your mortgage company will deposit the money into its own account, and then release the money to you later, once you have started the process of rebuilding your home.

How do I contact Rocket Mortgage for an insurance claim?

If you’re a Rocket Mortgage client looking to file an insurance claim, you can get in touch with our Insurance Loss team at (866) 947-8425.

Why is my insurance check made out to my mortgage company?

The reason the mortgage company is listed as an “additional payee” on the insurance policy is that the mortgage company has a vested interest in insurance coverage payments issued for any loss to the insured property.

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