As a mortgage loan officer here in Charlotte, I’m always on the lookout for top lenders to partner with. One company that has caught my attention recently is Quicken Loans. Although they’re headquartered in Detroit, Quicken Loans has been making major moves to expand their presence right here in Charlotte, NC.
In this article I’ll give you an overview of Quicken Loans, their history and reputation, products and services, and their growing operations in the Charlotte area. Whether you’re considering them for a mortgage or interested in working for Quicken Loans Charlotte NC, you’ll learn key details about this industry leader below.
A Leading Online Mortgage Lender
Quicken Loans is one of the top retail mortgage lenders in America. They first opened their doors in 1985 and have grown tremendously over the past four decades. Here are a few key facts about Quicken Loans:
- Based in Detroit, MI with over 18,000 team members nationwide
- Closed $351 billion in home loan volume in 2021
- Ranked #1 in customer satisfaction for primary mortgage origination by J.D. Power for the last 12 years straight
- Named one of Fortune magazine’s “100 Best Companies to Work For” 18 years in a row
Quicken Loans has earned a reputation for industry-leading technology, top-ranked customer service, and innovative mortgage products. They were one of the first lenders to allow people to fully complete mortgage applications online in the late 1990s.
Today Quicken Loans continues to focus on using technology to simplify the mortgage process and provide clients with a smooth, streamlined home buying experience. Their online mortgage marketplace, Rocket Mortgage allows borrowers to apply for mortgages completely online or with help from seasoned home loan experts.
Quicken Loans offers a wide variety of mortgage products including fixed and adjustable rate mortgages, FHA loans, VA loans, jumbo loans, and more. They work with first-time homebuyers and real estate investors alike.
Expanding Operations in Charlotte, NC
While Detroit is still the company’s headquarters, over the past decade Quicken Loans has been rapidly expanding their presence across the country, including right here in Charlotte.
Back in 2012, Quicken Loans opened a sales office in Charlotte with just 35 mortgage bankers. As of 2023, their Charlotte team has grown to over 750 employees and counting.
Here are some of the key milestones in Quicken Loans’ Charlotte expansion
- 2012 – Opened first Charlotte mortgage sales office
- 2016 – Expanded to larger space in downtown Charlotte, added 125 employees
- 2018 – Launched Charlotte Technology Center with 125 tech team members
- 2021 – Moved into a new 130,000 square foot office tower in Charlotte’s South End
- 2023 – Charlotte employee headcount exceeds 750 across sales and technology teams
The company’s Charlotte Technology Center develops software to support their online mortgage origination and closings process. And their mortgage sales team works directly with home buyers and real estate agents to provide lending services.
Quicken Loans has made the strategic decision to invest heavily in the Charlotte market due to our rapidly growing population, thriving job market, and popularity as a relocation destination. As one of the major financial hubs in the country, Charlotte was a natural fit for their expansion plans.
Working for Quicken Loans in Charlotte, NC
If you’re interested in a career in Charlotte’s mortgage and financial industry, Quicken Loans may be a great option. They are currently hiring for a variety of mortgage banker and technology roles.
As an employee of Quicken Loans Charlotte NC, you can enjoy:
- Competitive pay, bonuses and benefits packages
- Opportunities for career growth at a leading national lender
- A fun, energetic work environment with regular events and perks
- Ongoing training and development programs
- The chance to make a difference in clients’ lives
Quicken Loans is known for taking excellent care of team members and creating a positive, collaborative workplace culture. Their Charlotte office features fun amenities like game rooms, coffee bars, office sports leagues and more.
If you have previous experience in mortgages, technology, or customer service, be sure to check out their open positions in Charlotte. They regularly have openings for roles like:
- Mortgage bankers / loan officers
- Underwriters
- Mortgage processors
- IT developers
- Software engineers
- Product managers
- UI/UX designers
- Customer service team members
The company makes the hiring process very straight-forward. Visit their careers page to see current openings and apply directly on the site.
Quicken Loans Mortgage Products in Charlotte, NC
As a mortgage broker in Charlotte, I’m impressed with the wide variety of home loan products and services that Quicken Loans provides locally:
Fixed & Adjustable Rate Mortgages
They offer competitive rates on popular options like 15 or 30 year fixed mortgages and 5/1 or 7/1 adjustable rate mortgages. You’ll work with a mortgage banker to find the ideal loan term and structure.
FHA Loans & VA Loans
First-time buyers or those with lower down payments can qualify for FHA loans or VA loans backed by the government. Quicken Loans is a top lender for these programs in Charlotte.
Jumbo Mortgages
Need a jumbo loan for a luxury home or higher mortgage amount? Quicken Loans offers flexible jumbo mortgages in Charlotte for loan amounts over $647,200.
Refinancing Options
You can refinance with Quicken Loans to lower your rate, shorten your term, cash out equity or change loan types. Their Charlotte team can advise if refinancing makes sense for you.
Rocket Mortgage Online
This is their flagship online mortgage experience that allows you to apply, get approved, and close completely online on your own schedule.
Home Buying Assistance
From finding Charlotte area homes to advice on making offers, their local mortgage bankers provide guidance through every step of the home buying journey.
Pre-Approvals
They offer pre-approval letters locally so you can shop like a cash buyer and move quickly when you find the right home.
Overall, Quicken Loans brings a lot of value to Charlotte home buyers and real estate investors seeking a mortgage. Their lending experience and wide range of products make them a go-to lender in our market.
My Take: A Top Option for Charlotte Mortgages
In my opinion as a Charlotte-based mortgage professional, Quicken Loans stands out as one of the top mortgage lenders available locally. They have proven their ability to serve all types of borrowers with an easy online process or helpful guidance from their Charlotte mortgage bankers.
Quicken Loans Charlotte NC also has a strong trajectory for continued growth in the area. They are investing heavily in expanding their mortgage sales and technology teams locally.
So whether you’re looking to buy your first home in Charlotte, invest in local real estate, refinance, or explore a career in mortgage lending, I would strongly recommend considering Quicken Loans. Their outstanding reputation, technology, and wide range of lending products can be a major asset for Charlotte home buyers and mortgage professionals alike.
To learn more or get in touch with a Quicken Loans mortgage banker serving Charlotte, visit their website at QuickenLoans.com. Their local leadership, expertise and passion for helping Charlotte home buyers makes them my top pick as a lending partner.
– Company experiences explosive growth, Quicken Loans also commits to Charlotte –
CHARLOTTE, May 15, 2012 – Quicken Loans Mortgage Services (QLMS), a division of Quicken Loans Inc., the nation’s largest online lender, today announced plans to add more than 75 team members by the end of 2012 to support its growing business needs.
QLMS, which provides mortgage services to community banks, credit unions and mortgage professionals across all 50 states, currently employs 150 team members and expects to expand beyond 200 by the end of the year.
The company currently works with more than 800 partner financial institutions and will surpass 1,000 partners, and $1 billion in monthly loan volume, by the end of 2012.
To facilitate its increasing production, QLMS will relocate its office to 6135 Park South Drive in Charlotte. The company expects to move into its new 20,000 square-foot office space, which is more than double its current location, by the end of June.
“We are growing very quickly – faster than even the most optimistic models we developed when we launched QLMS two years ago,” said Tod Highfield, Vice President of QLMS. “Right now we are in explosive growth mode, adding both partner financial institutions and team members. It is really a fun time to be part of this team – and we see continued opportunity ahead of us.”
While QLMS will be vacating its office at 1915 Rexford Road in Charlotte, Quicken Loans will be assuming the space. The company plans to hire approximately 50 Charlotte-based team members to mainly support the company’s loan underwriting needs.
“Quicken Loans is constantly on the watch for areas where we can expand and leverage great talent,” said Bill Emerson, CEO of Quicken Loans. “We were pleasantly surprised to find an amazing pool of very qualified mortgage operations folks in the Queen City to strengthen our underwriting team. Already familiar with Charlotte through QLMS, the decision to expand our footprint here was a no brainer.”
Quicken Loans is expected to begin hiring in Charlotte later this summer, with plans to have all 50 positions filled by the end of the year.
To apply to any QLMS or Quicken Loans position, please visit www.quickenloanscareers.com.
About Quicken Loans Mortgage Services:
Quicken Loans Mortgage Services (QLMS) is a division of Quicken Loans, the nation’s largest online mortgage lender, and the fourth largest home lender in the country. QLMS works exclusively with community banks, credit unions and select brokers to provide mortgage products without the need for the financial institutions to hire mortgage origination staff. The bank, credit union or broker maintains its relationship with its clients, and QLMS handles all aspects of the loan process.
About Quicken Loans Inc: Quicken Loans Inc. is the nation’s largest online home lender and fourth largest retail lender. The company closed a record $30 billion in retail home loan volume across all 50 states in 2011. Quicken Loans generates loan production from five web centers located in Detroit, Ohio and Arizona. The company also operates a centralized loan processing facility in Detroit, as well as its San Diego-based One Reverse Mortgage unit. Quicken Loans ranked #1 in customer satisfaction among all home mortgage lenders in the United States by J.D. Power and Associates in 2010 and 2011. “QuickenLoans.com” has been named “Best of the Web” by Forbes and Money magazines. The company ranked in the Top 10 of FORTUNE magazine’s “100 Best Companies To Work For” in 2012 and has placed among the top-30 companies on FORTUNE’s list for the past nine years. It ranked in the Top-15 of Computerworld magazine’s “100 Best Places to Work In Technology” for seven years in a row, ranking #10 in 2011.
Quicken Loans was named #1 in the Detroit Free Press’ ‘Best Places to Work in Michigan’ List in 2010 and 2011. The company moved its headquarters and 3,700 of its more than 5,000 team members to downtown Detroit. Another 1,000 team members are expected to move to downtown Detroit in mid 2012. For more information about Quicken Loans, please visit us on the web at www.quickenloans.com, on Twitter at @QLnews, and on Facebook at www.facebook.com/QuickenLoans
Quicken Loans Review: Is Rocket Mortgage Really That Easy?
Is Quicken Loans a good lender in Charlotte NC?
On the other hand, the most popular lender in the Charlotte, NC area is Quicken Loans, with a larger market share of 11.1%. However, Quicken Loans also tends to be an expensive lender in the area, with an average “Rate Difference” of +0.10% compared to those of other lenders. We recommend shopping around before going with this popular lender.
What is the cheapest mortgage lender in Charlotte NC?
For example, going by historical data, the cheapest lender for Conventional mortgages in Charlotte, NC is Bank of America. If you want to take out a loan that is above conforming limits (above $548,250 or $822,375 depending on the area in 2021), the cheapest Jumbo mortgage provider is Fifth Third Bank.
When did Quicken Loans become LMB OpCo?
On November 1, 2023, Quicken Loans came under the control of LMB OpCO, and is now a financial marketplace platform connecting customers with a wide range of services, including mortgages, personal loans, home services, auto loans, and more.
How do I serve documents on Quicken Loans?
Call (800) 508-0944 or email us at [email protected]. If you want to serve process, court papers, subpoenas or other documents required by law to be served on Quicken Loans Inc., you may send them to CT Corporation, our registered agent in all 50 states. You may serve Quicken Loans through CT Corporation at the following address: