A Complete Guide to Finding Your Dream Job at Quicken Loans

With over 10000 team members across the country Quicken Loans is one of the largest mortgage lenders and fintech companies in America. They provide an award-winning workplace culture and opportunities to launch a stellar career in industries like mortgage lending, fintech, marketing, operations, and more. If you’re interested in working at Quicken Loans, this comprehensive guide will teach you all about the company, available jobs, office locations, application tips, benefits, and what it’s really like to be part of their team.

Overview of Quicken Loans

Quicken Loans, also known as Rocket Mortgage, is an online mortgage lender founded in 1985 in Detroit, Michigan They are the largest mortgage lender in the country, having closed over $1.2 trillion in home loans since their start Quicken Loans is part of Rocket Companies, a fintech conglomerate that also owns Rocket Homes, Rocket Loans, Amrock, and other fintech brands.

Here are some key facts about working for Quicken Loans:

• Named a Top Workplace for 19 consecutive years

• Over 10,000 team members across the country

• $32 billion+ in annual closed loan volume

• Closed $351 billion in mortgages in 2021

• Named one of Fortune’s 100 Best Companies to Work For

As you can see, Quicken Loans isn’t just any company. Their meteoric growth over the past decade combined with an amazing workplace culture make this mortgage lender a highly-desirable place to build your career.

Quicken Loans Company Culture and Values

Much of Quicken Loans’ success comes from their unique company culture centered around 19 principles called “ISMs.” These ISMs guide all team members in their daily work and leadership. A few examples of their ISMs include:

• “Obsessed with finding a better way”

• “We eat our own dog food”

• “Every client. Every time. No exceptions. No excuses.”

• “Ignite opportunity through self-empowerment”

No matter what your role, the ISMs help create a motivating workplace where you’re encouraged to innovate, make decisions, and create memorable client experiences. Quicken Loans is also hyper-focused on career development through regular feedback sessions, training programs, and promotion from within.

Available Job Opportunities at Quicken Loans

With their fast growth, Quicken Loans is almost always hiring new team members across departments. Here are some of the main career paths available:

Mortgage Banking

• Mortgage bankers – Meet with clients and handle the loan process from application to closing
• Loan processors – Put together clients’ paperwork and guide the loan through underwriting
• Underwriters – Review loan applications and validate qualifying information
• Closing specialists – Finalize loans and coordinate with title companies on closings

Marketing & Communications

• Digital marketing managers – Oversee Quicken’s social media presence and digital ad campaigns
• Graphic designers – Create visually engaging designs for web, ads, swag, and more
• Copywriters – Write compelling mortgage content for blogs, emails, ads, and websites
• Corporate communications – Manage external PR and internal communications

Technology

• Software engineers – Build and improve Quicken Loans’ internal platforms and consumer-facing apps
• Product managers – Guide engineering teams to develop digital products
• Data scientists – Leverage data to gain insights into clients, markets, risk analysis, etc.
• IT support – Help maintain systems and provide tech assistance to team members

Operations & Servicing

• Loan servicing – Provide ongoing support and service to clients after their loans close
• Loan processing – Organize paperwork and shepherd loans through underwriting
• Transaction coordination – Support mortgage bankers by coordinating tasks with processors and underwriters
• Credit analysis – Evaluate borrower creditworthiness and eligibility for loan programs

Other Roles

• Business analysts
• Accounting
• Finance
• Risk management
• Human resources
• Legal
• Customer service

As you can see, Quicken Loans has a very diverse range of positions beyond just mortgage lending. With new businesses and startups under their umbrella, they are constantly creating new roles. Sign up for their talent network to stay updated on openings.

Office Locations Across the Country

While Quicken Loans headquarters is located in downtown Detroit, Michigan, they have over a dozen satellite offices around the country:

• Arizona – Tempe
• California – Irvine
• Colorado – Denver
• Florida – Jacksonville
• Idaho – Eagle
• Illinois – Schaumburg
• Michigan – Detroit
• Nevada – Las Vegas
• New Jersey – Jersey City
• Ohio – Cleveland, Cincinnati, Dayton
• South Carolina – Fort Mill
• Texas – Austin, Houston
• Utah – Lehi
• Washington – Issaquah
• Wisconsin – Madison

Certain teams like technology and marketing provide remote work opportunities as well. This geographic diversity gives you flexibility to build your career in your desired location.

Tips for Applying and Interviewing

Here are some top tips to help you stand out in the Quicken Loans hiring process:

1. Showcase soft skills – Key traits they look for include confidence, motivation, work ethic, positive attitude, emotional intelligence, etc. Provide examples of how you demonstrate these.

2. Highlight sales abilities – Even non-sales roles require sales skills like relationship-building, communication, and persuasion. Tie your experience to these transferable abilities.

3. Ask smart questions – Interviewers want candidates who are curious and have done their research about the company’s culture, values, and business model.

4. Explain why you’re interested – What specifically excites you about working here? Share your career goals and how this role aligns with them.

5. Prepare for roleplaying – Many interviews include roleplay scenarios where you act out client interactions. Use these to showcase your quick thinking and personable communication style.

Following up promptly after interviews and sending thank you notes also leaves a great impression on hiring managers at Quicken Loans.

Salary and Benefits Offered to Team Members

As a top workplace, Quicken Loans compensates team members competitively and offers exceptional benefits such as:

• Competitive salaries with performance bonuses
• Comprehensive healthcare coverage
• 401k retirement plan with company match
• Equity opportunities in many roles
• Tuition reimbursement up to $5,250 per year
• Adoption and fertility benefits
• Paid volunteer time off
• Fitness center and fitness stipends
• Discounts on Quicken Loans mortgage products

They also provide luxurious office spaces with free snacks, massage therapists, fitness classes, and much more. Quicken Loans strives to reward team members for their hard work and provide amazing perks.

What It’s Like Working at Quicken Loans

Don’t just take our word for it – hear from real Quicken Loans team members on Glassdoor about their experience:

• “Fast paced environment with lots of room for growth. Excellent training programs.”

• “Amazing culture that makes you feel appreciated. Leadership truly cares about your success.”

• “You work hard but you feel good about what you do because you’re helping people’s financial lives.”

• “So many opportunities to advance your career through merit rather than tenure.”

• “Downtown Detroit campus feels like a big family. So many fun events and outings.”

• “Grew more in my 2 years here than my previous 5 years at other companies.”

The common thread is that Quicken Loans invests heavily in their people through training, career development, culture, and rewards. That’s why so many team members rave about their experience.