How to Make a Payment to Insurance Navy Online

Making payments online for your auto insurance with Insurance Navy is easy and convenient. This comprehensive guide will walk you through everything you need to know about making payments online to Insurance Navy.

Overview of Insurance Navy

Insurance Navy is an auto insurance provider based in Illinois that offers policies in multiple states across the country. They provide coverage options for regular vehicles as well as specialty auto insurance policies such as:

• Non-owner car insurance
• Rideshare insurance
• SR-22 insurance
• High-risk auto insurance

In addition to auto insurance, Insurance Navy also offers:

• Motorcycle insurance
• Homeowners insurance
• Renters insurance
• Business insurance

Some key things to know about Insurance Navy:

• They have an A+ rating with the Better Business Bureau
• You can get quotes and purchase policies online or over the phone
• They have local agents and offices in the states where they operate
• Discount options are available for things like bundling policies, being claims-free, and more

Why Make Payments Online?

There are a few key benefits to making insurance payments online with Insurance Navy:

• It’s fast and convenient – You can pay in just a few clicks from anywhere, anytime. No need to mail payments or drop them off.

• Avoid late fees – Online payments are processed immediately, so you don’t have to worry about a payment getting delayed or lost in the mail.

• View payment history – Your online account stores your payment history, so you can easily look back at all of your payments.

• Set up autopay – For maximum convenience, you can opt into autopay to have payments automatically withdrawn on their due dates.

• Easy to update payment method – If you get a new credit card or bank account, you can quickly update your payment information online.

• Go paperless – By managing payments online, you can opt out of paper bills and statements being mailed to you.

How to Set Up Online Payments

Setting up online payments with Insurance Navy is simple and straightforward. Follow these steps:

1. Create an online account

   • Go to InsuranceNavy.com and click “My Policy” at the top of the page.

   • Click “Register Now” if you don’t have an account already.

   • Enter your policy number, first name, last name, and ZIP code.

   • Create a username and password.

2. Add a payment method

   • In your account, click on “Payment Methods” in the menu.

   • Choose to add a new credit/debit card or bank account.

   • Enter your card number or bank account details.

3. Schedule a payment

   • Under “Pay My Bill”, pick the active policy you want to make a payment for.

   • Enter the payment amount and date.

   • Choose whether to make this a one-time or recurring payment.

4. Confirm payment details

   • Carefully review the payment details before submitting.

   • You will receive a confirmation email once the payment is processed.

And you’re all set! For future payments, just log into your Insurance Navy account.

Payment Methods Accepted

Insurance Navy offers flexibility in how you can pay your bill online:

• Credit or debit card – Visa, Mastercard, American Express and Discover cards are accepted.

• Checking or savings account – Pay directly from your bank account.

• ACH payment – This electronic payment pulls funds directly from your checking account.

• Online bill pay – Arrange payments through your bank.

• Money order – Mail in a money order to Insurance Navy headquarters.

• Cash – Pay in-person at any local Insurance Navy office.

Managing Your Online Account

Signing into your Insurance Navy account makes it easy to take care of any payment needs:

• Update personal details – Keep your email, phone number, and address up-to-date.

• View payment history – See all past auto insurance payments in one convenient place.

• Change payment method – Easily update the credit card or bank account on file.

• Set up autopay – Schedule recurring automatic payments from your account.

• Go paperless – Opt out of mailed statements to save paper and clutter.

• Get billing alerts – Get reminders when a payment is due or failed.

• Make a one-time payment – Pay a specific amount whenever needed.

Payment Addresses and Phone Numbers

If you need to mail in a payment or money order, here is where to send it:

Payment Mailing Address:

Insurance Navy
10338 S Harlem Ave
Palos Hills, IL 60465

Payment Phone Number:

(708)-323-2693

An automated system will guide you through making a payment over the phone.

Insurance Navy Contact Information

If you have any issues making online payments or questions about your auto insurance policy, Insurance Navy’s customer service team is ready to assist:

• Customer service phone: 1-888-949-6289

• Email: Use the Contact Form on their website

• Live chat: Available during business hours

• Mobile app – Download for iOS or Android to manage your policy.

Troubleshooting Payment Issues

Sometimes payments may fail or encounter an error during processing. Here is how to resolve common payment problems:

• Verify payment details – Double check that all account/routing numbers and personal details entered are 100% accurate.

• Contact customer support – An agent can help troubleshoot and identify any potential issues.

• Update expired card – If your credit card expired, update your account with new card details.

• Watch for fraud alerts – Your bank may flag larger insurance payments as potential fraud. Let them know it is authorized.

• Try a new payment method – Switch to a different credit card or bank account to see if that resolves any errors.

• Pay at an office – Visit a local branch to make a payment in person.

Cancelling Recurring Payments

If you no longer want to continue automatic recurring payments through Insurance Navy, follow these steps:

1. Log into your online account.

2. Under “My Payments”, click on the automatic payment details.

3. Check the box to cancel future payments for that automated schedule.

4. Confirm by clicking “Yes, Cancel Payments”.

5. Going forward, just manually make one-time payments in your account.

And that covers everything you need to know about making hassle-free online payments for your Insurance Navy auto insurance! Reach out to their team if you have any other questions.