Horace Mann offers several key customer service phone numbers that provide an easy way to get the assistance you need. Whether you need to speak with an agent, file a claim or handle billing issues, contacting Horace Mann Insurance by phone is quick and convenient.
Below we’ll cover the major customer service phone numbers for Horace Mann auto, home, life and other policies. We’ll also outline the best practices for using their telephone support channels so you can get fast, personalized service.
Main Horace Mann Customer Service Number
The main phone number to contact Horace Mann for any insurance needs is:
800-999-1030
This toll-free number connects you directly to their customer service team. It operates from:
- 7am – 8pm CT Monday-Friday for auto and property insurance
- 7am – 7pm CT Monday-Friday for life, retirement, annuity and group insurance
The team can assist with questions on:
- Getting quotes
- Starting new policies
- Making payments
- Updating account information
- Checking claim status
- And more
This number gives you access to licensed agents who can review your unique coverage needs and provide personalized policy recommendations.
Whether you have quick billing question or need to make major account changes, the 800-999-1030 number is the fastest way to get answers.
Horace Mann Claims Department Phone Number
To report a new claim or check the status of an existing claim, Horace Mann’s claims phone number is:
800-999-1030
This is the same main customer service line, which handles both claims and general inquiries.
The claims team is available 24/7 to assist with:
- Reporting auto, home, life or other claims
- Getting questions answered about claim processes
- Checking on pending settlements
- Resolving any claim disputes or issues
Calling as soon as possible after an accident or loss helps expedite processing times. But you can contact the claims number anytime for assistance.
Horace Mann Roadside Assistance Phone Number
For roadside assistance like towing, fuel delivery or lockout service, Horace Mann members can call:
877-272-0030
This dedicated hotline provides roadside help 24/7. Make sure to have your auto policy number available when you call.
Roadside assistance is included at no extra charge on many Horace Mann auto insurance plans. But availability and specific services covered can vary, so check your policy details.
Horace Mann Glass Repair Phone Number
To report glass damage and arrange windshield repair through Horace Mann’s partner Safelite, call:
888-321-9391
Safelite provides convenient mobile windshield replacement. You can also start the repair process by filing a glass claim at www.horacemann.com.
Horace Mann Payments Phone Number
For billing questions or to make a payment by phone, call:
800-999-1030
The main customer service line handles payment processing. Payments can also be made online through account login.
Horace Mann Student Loan Solutions Phone Number
For existing Student Loan Solutions clients who need account assistance, the dedicated phone number is:
855-353-9395
This line handles inquiries specific to Horace Mann’s private student loan services like loan consolidation, refinancing and forgiveness programs.
Tips for Contacting Horace Mann By Phone
Calling Horace Mann gives you personalized service for your insurance needs. Follow these best practices to make the most of their telephone support:
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Have your policy number – This speeds up account access for the agents assisting you.
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Call during business hours – While claims can be reported anytime, calling during weekday hours results in shorter hold times.
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Take notes – Write down important details like changes made or claim references.
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Ask about discounts – Inquire about potential savings you may qualify for.
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Get an email confirmation – Request emailed confirmation for any policy alterations or payments.
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Follow up on open issues – If something requires additional handling after your call, follow up in a timely manner.
With multiple toll-free numbers for specific needs, contacting Horace Mann Insurance by phone is easy and efficient. Reach out by whichever line best fits your current requirement to get personalized, expert assistance.
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