How to Get in Touch with a Hippo Home Insurance Agent

Getting in contact with your home insurance provider is important whenever you have questions about your existing policy, need to file a claim, or want to get a quote on new coverage. Hippo aims to make it easy for customers to connect with knowledgeable representatives by phone, email, or chat.

In this comprehensive guide, we’ll cover all the ways to get in touch with Hippo’s home insurance team along with tips for the fastest service.

Overview of Hippo Home Insurance

Founded in 2015, Hippo is a tech-driven insurance company serving homeowners across the U.S. They provide modern home insurance tailored to today’s households with features like:

  • Online quotes in 60 seconds
  • $100k coverage for stolen or damaged items
  • Equipment breakdown protection
  • Smart home device discounts
  • Claims assistance and fast payouts

Hippo uses intelligent risk analysis and real-time property data to price policies. Customers enjoy a streamlined fully digital experience from quote to claims.

Hippo currently holds an A- rating for financial strength from A.M. Best. They are backed by large reinsurers like Swiss Re to provide the assets to pay out claims.

Contact Information for Hippo Customer Support

Hippo offers several convenient ways for current and prospective customers to get assistance from their home insurance experts:

Phone Support

For existing policy questions:

  • Number: (800) 585-0705
  • Hours: Mon-Fri 7am-9pm CST, Sat 7am-6pm CST

For quotes or purchasing a new policy:

  • Number: (877) 788-0979
  • Hours: Mon-Fri 7am-7pm CST, Sat-Sun 10am-8pm CST

Their call centers have trained agents who can answer questions about your existing Hippo policy, adjust your coverage, and process payments.

You can also work with a licensed sales agent over the phone to get quotes and set up a new home insurance policy. Phone support is available in both English and Spanish.

Email Support

You can send general inquiries or get assistance through email:

  • For customer support: [email protected]
  • For sales inquiries: [email protected]

Emails are typically returned within 1 business day. Use email for non-urgent issues or follow up after a phone call.

Chat Support

Hippo provides real-time chat assistance right on their website. Look for the chat widget on lower right side of the screen when logged in or getting a quote.

Chat is staffed by customer service representatives Monday to Friday from 8am to 8pm CST. They can answer common questions, pull up your policy, and transfer you to an agent if needed.

Mobile App

The Hippo mobile app allows you to access your policy, request changes, pay your bill, and file claims on the go. You can instantly call or start a chat session with an agent within the app.

Download the Hippo insurance app for iOS or Android to have support options at your fingertips.

Contact for Claims and Emergencies

If you need to report a claim,Hippo provides 24/7 assistance through a dedicated claims line:

  • Phone: (855) 999-9746

This hotline connects you directly to a claims representative who will walk you through the process of filing a claim and getting any needed repairs or replacement items covered for covered losses.

Hippo also offers 24 hour customer support for emergency situations like fire or burst pipe damage. Contact them immediately after emergency services:

  • Call (800) 585-0705 and say “emergency” to be connected ASAP.

Reporting claims quickly and contacting Hippo soon after damage helps speed up the process of getting your claim approved and repairs started.

Tips for Reaching a Hippo Agent

Here are some tips to help you get the fastest response when you contact Hippo home insurance:

  • Have your policy number – Having this handy helps pull up your account details quickly to expedite assistance.

  • Try chat – The chat function often has shorter wait times compared to phone support.

  • Email for non-urgent issues – This allows Hippo to respond when resources are available instead of you waiting on hold.

  • Speak up about emergencies – Let Hippo know upfront if you have an emergency claim or issue to get priority service.

  • Have documents ready – When reporting a claim, have any pictures, estimates, bills related to damage ready to provide key details.

  • Use weekend hours – The sales team is available on Saturdays and Sundays if you need quotes or account help outside standard business hours.

  • Visit Online Support – Hippo’s help center has DIY articles if you just need quick policy or billing info.

  • Follow up with an email – If a call doesn’t resolve your issue, email a summary for written documentation.

Hippo Contact Information Overview

Hippo Home Insurance Customer Service

  • General inquiries: [email protected] or 800-585-0705

  • Sales and quotes: [email protected] or 877-788-0979

  • Claims: 855-999-9746

  • Lender inquiries: [email protected]

  • Agent support: [email protected]

  • Hours: Phone support 7am-9pm weekdays, limited hours weekends. Chat and email responded to daily.

Reaching out to Hippo with any home insurance needs is easy and convenient through phone, email, mobile app, or chat support. Their experienced team can provide quick answers to questions, expert advice, and excellent service.

With multiple contact options available weekdays, nights, and weekends, you can get assistance when needed. Hippo aims to deliver helpful and responsive customer service as a key pillar of their hassle-free insurance experience.

Provide Yourhippo.com Home Insurance Contact Information

Yourhippo.com is a fictional domain used for illustrative purposes. Here is some example home insurance contact information for Yourhippo:

YourHippo Home Insurance

Questions about your policy? Contact us:

  • Phone: 1-234-567-8910
  • Email: [email protected]
  • Chat: Look for the chat icon on yourhippo.com
  • Mobile App: Search “YourHippo” in the App Store

Licensed agents are available 24/7 to help with your home insurance needs. Contact us to get a quote, make policy changes, pay your bill, or check claim status.

File a claim quickly by calling 1-234-555-1212 or through the YourHippo mobile app. We’re here for you day and night!

Need emergency assistance due to fire, theft or burst pipe? Call our 24/7 claims line at 1-234-555-1234 and say “emergency” to speak to someone right away about starting the claims process and getting repairs.

Our trained representatives make it easy to manage your home insurance and get answers. Reach out by phone, email, app or chat!

Provide Hippo.com Customer Service Phone Numbers

Here are the key customer service phone numbers to know for Hippo.com home insurance:

  • For existing policy questions: 800-585-0705
  • To get a quote: 877-788-0979
  • To file a claim: 855-999-9746
  • For emergency claims help: 800-585-0705 (say “emergency”)

Hippo provides homeowners insurance you can manage fully online or through their mobile app. But you can always reach a friendly, trained agent by phone when needed.

Call 800-585-0705 Monday to Friday 7am to 9pm CST and Saturday 7am to 6pm CST for account support.

To speak with a licensed agent about quotes or purchasing a policy, call 877-788-0979 which is staffed 7 days a week.

Report claims immediately by calling 855-999-9746 anytime 24/7. Say “emergency” when prompted for emergency situations like fire damage or burst pipes.

Hippo makes it easy and convenient to talk to a real person to get answers and excellent service. Contact them today to learn more or discuss your home insurance needs.

Hippo Home Insurance Review: Innovative but Limited Coverage

FAQ

Is Hippo a real insurance company?

Hippo homeowners insurance is definitely a fresh take on a quote that most people don’t think much about. I appreciate their attention to details such as safeguarding home electronics and a discount for smart home technology. We are very pleased. we love your prices.

Who is behind Hippo Insurance?

Hippo was founded by Assaf Wand, a former Intel Capital investor and McKinsey consultant, and Eyal Navon, an entrepreneur with a background in software engineering and R&D.

Who is Hippo Insurance underwritten by?

Hippo home insurance is underwritten by the Topa and Spinnaker Insurance Companies. Each carries at least an “A-” financial stability rating from A.M. Best, but Topa has.

How do I file a hippo claim?

The process for filing Hippo insurance claims is simple — place a call to Hippo’s claim concierge line at 855-999-9746. A Hippo Insurance claims advocate will work to manage your needs and find the most effective solution to your claim as fast as possible.

Leave a Comment