How to Contact Country Preferred Insurance Company

Country Preferred Insurance Company is part of the COUNTRY Financial group of insurance and financial services companies. If you need to contact Country Preferred Insurance about an existing policy, have questions about coverage, or want to file a claim, there are a few different ways to get in touch.

Contact Information for Country Preferred Insurance

Here is the contact information you can use to reach Country Preferred Insurance:

• Phone Number: 1-866-COUNTRY (1-866-268-6879)

• Website: www.countryfinancial.com

• Mobile App: COUNTRY Financial Mobile App (available for iOS and Android)

• Mailing Address: COUNTRY Financial, 1701 Towanda Ave, Bloomington, IL 61701

The main phone number connects you with COUNTRY Financial customer service representatives who can assist with Country Preferred Insurance policies and services.

You can also access policy information, pay bills, file claims and more through the COUNTRY Financial website or mobile app once you register your account.

Get Support for Your Country Preferred Auto Insurance

If you have a policy with Country Preferred Insurance Company, you can get support in several ways:

• Phone – Call 1-866-COUNTRY (1-866-268-6879) to speak with a customer service representative who can answer questions about your policy, make changes, or take a payment over the phone.

• Online Account – Register for online account access at www.countryfinancial.com to view your policy, make payments, download ID cards and other documents.

• Mobile App – Download the COUNTRY Financial Mobile App to access your account, make payments, view ID cards and submit claims.

• Local Agent – Contact your local COUNTRY/Country Preferred agent for personalized service and help with your policy or claims.

Filing an Auto Claim with Country Preferred

If you need to file an auto insurance claim with Country Preferred, here are your options:

• Online – Log into your account at www.countryfinancial.com and select “File a Claim” to start the claims process and upload photos.

• Mobile App – Use the Claims section of the COUNTRY Financial Mobile App to file a claim.

• Phone – Call 1-866-COUNTRY (1-866-268-6879) to report your claim over the phone.

• Local Agent – Contact your local COUNTRY/Country Preferred agent for assistance filing your claim.

A claims representative will be assigned to your claim and work with you through the process, including arranging an inspection of vehicle damage and determining repair options.

Contact Customer Service for Policy Questions

If you have general questions about your Country Preferred Insurance policy, you can contact customer service through any of these methods:

• Call 1-866-COUNTRY (1-866-268-6879) to speak with a customer service representative.

• Log into your online account for live chat with customer service reps during business hours.

• Email questions to customer service by visiting the Contact Us page at www.countryfinancial.com.

• Reach out to your local COUNTRY/Country Preferred agent.

Some common questions customers may have include:

• How do I change vehicles on my policy?

• Can I get proof of insurance cards?

• How do I change my billing information or payment method?

• What discounts am I eligible for?

• How can I add additional coverage like roadside assistance?

The customer service team can answer these questions and more about your specific Country Preferred Insurance policy.

Contact Billing Department for Payment Questions

If you have questions about a bill from Country Preferred Insurance or need help with payments, you can contact the billing department:

• Phone – Call 1-866-COUNTRY (1-866-268-6879) and say “billing” to be connected.

• Online – Log into your account and use live chat to ask billing questions.

• Email – Submit payment questions using the Contact Us page at www.countryfinancial.com.

Some common billing questions include:

• How do I change my payment method or billing details?

• What payment options do you accept?

• Can I pay by phone or online?

• When is my bill due?

• Why is my premium amount changing?

The billing department can discuss payment history, take a payment, change payment arrangements, explain charges and more.

Locate a Local Country Preferred Insurance Agent

In addition to customer service, you can also contact your local COUNTRY/Country Preferred Insurance agent for assistance. Agents can help with:

• Getting a quote for a new policy

• Making changes to existing policies

• Answering questions about coverage

• Filing insurance claims

• Resolving issues with customer service or billing

To find a local agent, visit www.countryfinancial.com and enter your ZIP code. You can then view agent contact information, locations, reviews and more.

Additional Contact Information

Here are some additional ways to get in touch with Country Preferred Insurance and COUNTRY Financial:

• Email: Email questions or comments to customer service using the Contact Us form at www.countryfinancial.com.

• Social Media: Reach out through Facebook (/countryfinancial) or Twitter (@helloCOUNTRY) for assistance. Social media contacts are monitored during regular business hours.

• Mail: Send written correspondence to COUNTRY Financial, 1701 Towanda Ave, Bloomington, IL 61701. Include your policy details.

• Website Live Chat: Log into your account online and use the website live chat feature to contact customer service.

• After Hours Claims: For after hours help with an auto or property claim, call 1-800-252-4633.

• Emergency Roadside Assistance: If you have roadside assistance coverage, call 1-866-COUNTRY for help with towing, tire changes, jump starts, lock outs, and gas delivery.

Getting in touch with the right department at Country Preferred Insurance ensures you get timely, accurate assistance with your policy, payments, claims and more!