How to Contact Clear Blue Insurance: Phone Numbers, Email and More

If you need to get in touch with Clear Blue Insurance, there are a few different ways to contact them. This article will provide their phone number, email, and other contact details to help you connect with Clear Blue for sales, customer service or claims assistance.

Overview of Clear Blue Insurance

Clear Blue Insurance Group provides property and casualty insurance solutions for businesses across the United States and Puerto Rico. They partner with Managing General Agents (MGAs) and reinsurers to offer specialized commercial insurance programs.

Some of the industries they serve include:

  • Transportation and logistics
  • Hospitality and lodging
  • Real estate and property management
  • Construction
  • Manufacturing and wholesale
  • Healthcare

Clear Blue Insurance is headquartered in Charlotte, North Carolina. They also have an office location in Guaynabo, Puerto Rico.

Clear Blue Insurance Contact Information

Here are the main ways to get in touch with a Clear Blue Insurance representative:

Clear Blue Insurance Phone Numbers

Charlotte, NC Office: (980) 299-9520

Guaynabo, PR Office: (787) 339-2100

When you call their offices, you’ll speak with a receptionist or account representative who can direct your call appropriately. Have your policy number ready if you are an existing customer.

Clear Blue Insurance Email

You can send general inquiries to Clear Blue Insurance using their online contact form on their website:

https://www.clearblueinsurancegroup.com/contact/

Fill out the form with your name, email, phone number and details of your message. A company representative will respond to your inquiry directly.

Live Chat

Clear Blue Insurance offers live chat support on their website during business hours. Look for the chat widget in the bottom right corner of any page on their site.

Chat with a representative to ask general questions or get quick assistance.

Mobile App

Clear Blue Insurance offers a mobile app called Rewire for policyholders. The app allows you to:

  • Access ID cards and insurance documents
  • Pay your bill
  • Start a claim
  • View claim status
  • Request roadside assistance

Download the Rewire app on your Android or Apple device to easily manage your Clear Blue Insurance policy on the go.

Mailing Address

To send any written correspondence, claims or other documentation to Clear Blue Insurance, use these mailing addresses:

Charlotte, NC Office:

Clear Blue Insurance
200 South College St., Suite 1910
Charlotte, NC 28202

Guaynabo, PR Office:

Clear Blue Insurance
B7 Calle Tabonuco, Suite 912
Guaynabo, PR 00968

Be sure to include your full name, policy number, and contact information with any mailed correspondence.

How to Get Support From Clear Blue Insurance

Here are some common reasons you may need to contact Clear Blue Insurance and how to get the appropriate help:

For New Quotes and Sales

To get a quote for business insurance through Clear Blue Insurance, you will need to work with an independent insurance agent in your area.

Clear Blue partners with agents across the U.S. to sell their specialty commercial insurance products. Have an agent reach out to Clear Blue on your behalf for a quote.

You can also fill out the online contact form requesting information about obtaining insurance. A company representative can provide guidance on finding an agent to assist you.

For Policy Questions or Changes

If you have questions about your existing Clear Blue Insurance policy or need to make changes to your coverage, there are a couple options:

  • Call Clear Blue Insurance at the number on your insurance documents
  • Login to the Rewire app or customer portal to manage your policy
  • Contact your independent insurance agent for assistance
  • Use the live chat feature on the Clear Blue website

A customer service agent will help answer any questions you have about your specific policy’s coverages, exclusions, limits and more. They can also process policy updates like changing your address or vehicle information.

To Pay Your Bill

You have a few ways to pay your bill for Clear Blue Insurance:

  • Through the Rewire mobile app
  • By calling the billing department at your local Clear Blue office
  • Mailing a check to the payment address on your bill
  • Setting up auto-pay through your bank account

The billing number may be different than the main customer service number, so refer to your statement for the proper phone number for billing questions.

To Report a Claim

To file a claim on your Clear Blue Insurance business policy:

  • Call the claims number provided on your insurance documents
  • Start the claims process through the Rewire mobile app
  • Contact your insurance agent to have them initiate the claims process on your behalf

Have details of the claim ready including date, location, details of damage/injuries, and any police report information.

A claims adjuster will be assigned to your case and guide you through the process from there. You can check claims status online through the Rewire app as well.

For Customer Complaints

If you need to file a formal complaint against Clear Blue Insurance, contact the Department of Insurance for your state.

You can look up how to file a complaint with your state’s insurance regulatory body on their website. Most states allow you to submit complaints by phone or by filling out a form online.

Your complaint will be investigated and you will receive a formal response. The Department of Insurance can assist if you are not satisfied with how Clear Blue handled your claim, policy, or other issues.

Answering Key Questions About Clear Blue Insurance

Here are some frequently asked questions about Clear Blue Insurance:

Does Clear Blue Insurance sell home insurance?

No, Clear Blue Insurance focuses exclusively on commercial insurance policies for businesses. They do not offer home, renters, auto, or other personal insurance products.

What business insurance does Clear Blue offer?

Clear Blue provides general liability, commercial property, commercial auto, workers compensation, professional liability, and umbrella insurance for businesses in sectors like construction, manufacturing, transportation, real estate, and healthcare.

Does Clear Blue write insurance in all 50 states?

No, Clear Blue Insurance operates in select states across the eastern United States and Puerto Rico. States covered include North Carolina, South Carolina, Virginia, Georgia, Florida and others.

What insurance companies does Clear Blue use?

Clear Blue is a specialty program manager that works with various domestic and international insurance carriers to provide coverage. They access insurance markets on behalf of clients.

How do I pay Clear Blue Insurance?

You can pay your premium through the Rewire app, by phone, by mail, or set up recurring payments through your bank. Refer to your statement for detailed payment options and due dates.

Does Clear Blue offer online claims filing?

Yes, insureds can start the claims process by filing online through the Rewire mobile app. The app also provides claims status updates.

Get in Touch with Clear Blue Insurance Today

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FAQ

Is Clear Blue Insurance good?

Insurance News AM Best has updated the ratings of Puerto Rico-based Clear Blue Insurance Group, with the Financial Strength Rating (FSR) of A- (Excellent) and the Long-Term Issuer Credit Rating (Long-Term ICR) of “a-” (Excellent) being affirmed for Clear Blue’s members.

Is Clear Blue insurance admitted?

Clear Blue Insurance Group is a insurance company for admitted Property and Casualty, and Excess and Surplus lines. Broadly licensed in Washington DC and 49 states, all except Alaska. CBIG have been rated A- Excellent by AM Best, with a Financial Size Category of VII.

How long has Clear Blue Insurance been in business?

Clear Blue was launched in the fall of 2015 by Jerome Breslin our CEO along with a handpicked team of industry experts.

Who owns Clear Blue?

Clearblue® is a brand belonging to Swiss Precision Diagnostics GmbH (SPD), a world leader in research, design, production, and supply of advanced consumer diagnostic products. SPD is a leading supplier of home pregnancy tests, ovulation tests, and fertility monitors.

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