Are you an Apollo car insurance policyholder or a potential customer seeking seamless assistance? Look no further! In this comprehensive guide, we’ll provide you with all the essential Apollo car insurance phone numbers you need, ensuring that you can swiftly connect with their top-notch customer service representatives for any inquiries or concerns.
The Main Apollo Car Insurance Phone Number
The primary phone number for Apollo car insurance is 855-371-7310 or 844-394-5805. This toll-free number serves as your direct line to Apollo’s customer service team, offering assistance in both English and Spanish. Whether you’re an existing policyholder or a prospective customer, this number is your gateway to a world of convenient support.
Dedicated Phone Numbers for Specific Needs
Apollo car insurance understands the diverse needs of its customers and has provided dedicated phone numbers to streamline various services. Here are some of the key phone numbers you should know:
Customer Service and Underwriting
If you have questions regarding your policy, need assistance with underwriting, or require general customer service support, simply dial the main number (855-371-7310 or 844-394-5805) and select option 2. Alternatively, you can reach the customer service team directly by emailing [email protected].
Reporting a New Claim
In the event of an accident or incident that requires you to file a new claim, Apollo car insurance makes it easy. Simply call the main number (855-371-7310 or 844-394-5805) and select option 3. You can also report a new claim online through their convenient online portal.
Checking the Status of an Existing Claim
If you have an ongoing claim and need to check its status, Apollo car insurance has you covered. Dial the main number (855-371-7310 or 844-394-5805) and select option 4, or send an email to [email protected]. Be sure to have your claim number ready for a smooth and efficient experience.
Marketing Inquiries
For inquiries related to marketing or partnerships with Apollo car insurance, you can reach out to their dedicated marketing team. Simply call the main number (855-371-7310 or 844-394-5805) and select option 5, or send an email to [email protected].
Convenient Payment Options
In addition to phone support, Apollo car insurance offers a convenient IVR (Interactive Voice Response) payment system. If you need to make a payment, simply dial 972-325-9452 and follow the prompts to complete your transaction securely.
Multilingual Support
Apollo car insurance recognizes the diversity of its customer base and offers language assistance. When you call the main number (855-371-7310 or 844-394-5805), you can select option 1 for English or option 2 for Spanish, ensuring that you receive support in your preferred language.
Office Hours and Availability
Apollo car insurance’s customer service representatives are available to assist you Monday through Friday, from 8:30 AM to 5:30 PM (CST). If you need to report a new claim or check the status of an existing claim outside of these hours, you can leave a message, and a representative will promptly follow up with you.
Additional Contact Methods
While phone support is often the most convenient option, Apollo car insurance also provides alternative contact methods for your convenience:
- Mailing Address: PO Box 833399, Richardson, Texas 75083
- Underwriting/Marketing Fax: 972-695-4036
- Claims Fax: 972-521-3628
By offering multiple communication channels, Apollo car insurance ensures that you can reach out to them in the manner that best suits your preferences and needs.
Whether you’re seeking guidance on policy options, reporting a claim, or simply have a general inquiry, Apollo car insurance’s dedicated phone numbers and customer service team are here to provide you with prompt and personalized assistance. Embrace the convenience of seamless communication and experience the exceptional support that Apollo car insurance is renowned for.
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FAQ
Is Apollo an insurance company?