In today’s fast-paced world, having quick access to essential contact information can make a world of difference, especially when it comes to insurance-related matters. AmTrust Insurance Company, a leading provider of commercial property and casualty insurance, understands the importance of being readily available to its customers. Whether you need to file a claim, make a payment, or simply have a question, AmTrust has a range of phone numbers to ensure you get the assistance you need promptly.
Customer Service Hotline: 877-528-7878
When you need general assistance or have inquiries regarding your policy, the AmTrust Customer Service Hotline is your go-to resource. This dedicated phone line is staffed by knowledgeable representatives who are ready to address your concerns, provide policy information, and guide you through any necessary processes. Whether you’re a new or existing policyholder, this number is your direct line to AmTrust’s exceptional customer service.
Claims Reporting: 888-239-3909
In the event of an incident or loss, timely claims reporting is crucial. AmTrust’s Claims Reporting hotline, available 24/7, ensures you can promptly report a claim and initiate the claims process. Staffed by experienced claims professionals, this number allows you to provide all necessary details, ensuring a smooth and efficient claims handling experience.
Premium Payments: 877-528-7878
Keeping your insurance premiums up to date is essential for maintaining continuous coverage. AmTrust makes it easy to make premium payments over the phone by calling 877-528-7878. This number connects you with dedicated payment representatives who can assist you with making payments, setting up payment plans, or addressing any billing-related inquiries.
Virtual Customer Service
In addition to these phone numbers, AmTrust has introduced a innovative virtual customer service feature. When calling the Customer Service Hotline, you can now access billing information, view claims, and make payments right from your smartphone, without having to wait on hold for a representative. This convenient option allows you to handle many tasks quickly and efficiently.
Contact Information for Specific Inquiries
AmTrust also provides dedicated contact information for specific inquiries, ensuring you receive the most relevant assistance:
- Media Inquiries: [email protected] or 646-870-1949
- Warranty & Specialty Risk Inquiries:
- Extended Warranty: [email protected]
- Specialty Risk: [email protected] or 646-458-7976
- State Disability Claims Inquiries: [email protected] or 800-535-2710
- General Claim Inquiries: Contact the adjuster’s direct dial or the Customer Service hotline at 888-239-3909
- Loss Runs Requests: [email protected]
By providing these dedicated phone numbers and contact information, AmTrust ensures that you can quickly connect with the right department or representative, streamlining the process and minimizing frustration.
At AmTrust, customer satisfaction is a top priority, and having these essential phone numbers at your fingertips can make all the difference in navigating your insurance needs efficiently. Whether you’re filing a claim, making a payment, or seeking assistance, AmTrust’s commitment to accessibility ensures you’re just a phone call away from the support you need.
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