How to Contact Plymouth Rock Homeowners Insurance

Plymouth Rock is a leading insurance provider in the Northeastern United States. They offer homeowners insurance policies in Connecticut, Massachusetts, New Jersey, New York, and Pennsylvania.

If you need to contact Plymouth Rock about your homeowners insurance, there are a few different options. This article will provide complete details on the best ways to get in touch with their team.

Why Contact Your Insurance Company?

There are many reasons why you may need to reach out to your homeowners insurance provider, such as Plymouth Rock. Some examples include:

• Making changes to your policy like updating your address or mortgage company information.

• Getting proof of insurance or replacement insurance ID cards.

• Asking questions about your coverage, discounts, billing, and more.

• Reporting damage or filing a claim on your homeowners policy.

• Resolving any issues with your account or claims payments.

• Cancelling your current policy or switching providers.

Maintaining open communication with your insurance company can help ensure you get the service you need. Having the right contact information handy makes it easy to get answers and resolve issues quickly.

Plymouth Rock Homeowners Insurance Contact Information

Plymouth Rock offers several ways to get in touch with their team for homeowners insurance assistance:

By Phone:

Plymouth Rock’s homeowners insurance phone number is 844-208-1935.

This number is available for all policyholders to use Monday to Friday from 8:30 AM to 7:00 PM Eastern Time.

You can also contact their claims department for reporting home damage at 800-437-5556. This line is open 24/7.

By Email:

To send a message directly to their customer service team, you can email Plymouth Rock at [email protected].

Include your full name, policy number, and specific question or request in your email.

By Mail:

Write a letter and mail it to their headquarters at:

Plymouth Rock Management Company of New Jersey 744 Broad Street  Newark, NJ 07102

Be sure to include your name, policy number, and contact details.

Website Contact Form:

You can use the Contact Us form on their website at www.plymouthrock.com/contact.

Select “Homeowners Insurance” under the product menu and provide your details and message.

Mobile App:

The Plymouth Rock mobile app allows you to access your policy, request ID cards, and pay your bill online 24/7.

You can message their support team directly through the app’s chat feature. Download it on the App Store or Google Play.

Online Account Access:

Register for online account access to manage your policy, view billing statements, make payments, and contact customer service.

Social Media:

You can also send questions on social media to @PlymouthRock on Twitter and Facebook. However, phone or email are better options for urgent inquiries.

Tips for Contacting Plymouth Rock Homeowners Insurance

Follow these tips for the best experience when you contact Plymouth Rock:

• Have your policy number – This makes it faster to access your account.

• Call during business hours – While claims can be reported anytime, customer service reps are available on weekdays.

• Check the website first – Many common questions are answered at www.plymouthrock.com.

• Be prepared – Know your specific issue or question before calling.

• Take notes – Write down important details like new policy information.

• Follow up – Check back if issues are unresolved.

Contact Customer Service to Manage Your Policy

Plymouth Rock’s policyholders have access to helpful online account management tools. But you can also take care of tasks like these by phone or email:

• Change your address – Update your home address if you move.

• Update mortgage info – Provide details if you refinance or purchase a new home.

• Modify billing options – Switch to autopay or paperless billing.

• Get proof of insurance – Ask for replacement ID cards or proof of coverage documents.

• Change your coverage – Adjust your policy limits or add endorsements.

• Cancel your policy – Voluntarily terminate your homeowners insurance.

• Renew your policy – Discuss renewal options if your term is ending.

The Plymouth Rock homeowners insurance team can guide you through any policy changes. Contact them to discuss updates or alterations to your coverage.

Connect with Claims Representatives for Home Damage

Unfortunately, things like fires, storms, and water leaks happen. If your home suffers damage from a covered peril, contact Plymouth Rock right away to start your claim.

When you call to report damage, provide information like:

• Your name and policy number

• Date, time, and location of the incident

• Type of damage and suspected cause

• Police report details for theft or vandalism

A claims advisor will walk through next steps for inspecting the damage and getting repairs underway quickly.

You can contact their 24-hour claims line or submit a claim form on their website. A representative will respond to assist with your homeowners insurance claim.

Get Billing and Payment Assistance

The Plymouth Rock billing department can provide homeowners insurance payment assistance. Contact them if you need help with:

• Understanding your statement

• Making a payment

• Setting up autopay enrollment

• Switching to paperless billing

• Resolving payment issues

You can call the billing phone number found on your invoice or statement. Their team can explain charges, accept payments, and update your account.

Submitting Complaints or Grievances

If you need to report an unsatisfactory experience with Plymouth Rock, begin by calling customer service.

Thoroughly explain the issues you have had and any requests for resolution.

If you remain dissatisfied after contacting the insurer, you can file a complaint with your state insurance department. Search “file insurance complaint [your state]” to find the appropriate agency.

Contact an Agent for Personalized Service

Independent insurance agents and financial advisors can provide personalized service when getting a Plymouth Rock homeowners quote.

The insurer partners with licensed agents across their states. An agent can help you:

• Obtain quotes for coverage

• Pick the right policy and limits

• Add custom endorsements

• Understand exclusions and restrictions

• Resolve claim disputes

• Find discounts to save money

Search for a local Plymouth Rock agent on their website to get personalized insurance assistance.

Get 24/7 Support Through the Plymouth Rock Website

When you visit www.plymouthrock.com, you’ll find many convenient self-service options available anytime:

• Read over common FAQs

• Download forms and documents

• Access billing and claims tools

• Chat with a virtual assistant

• Lookup agent/office locations

• View policy and company information

Plymouth Rock is dedicated to giving homeowners superior insurance experiences. Contact their team of professionals for prompt, caring service when you need assistance.