How to Get in Touch with Dearborn Life Insurance: Contact Information and Phone Numbers

Dearborn Life Insurance provides insurance products and services to employers, employees, producers, and beneficiaries. If you need to get in touch with Dearborn Life for any reason, this guide provides their phone numbers, mailing address, email contacts, and answers to frequently asked questions.

Overview of Dearborn Life Insurance

Dearborn Life Insurance Company offers a range of insurance products including:

• Life insurance
• Accidental death and dismemberment
• Disability insurance
• Critical illness insurance

The company provides insurance primarily through employer-sponsored benefits programs. Dearborn Life works with producers and brokers to design plans and services targeted to employer groups and associations.

Dearborn Life Insurance is headquartered in Lombard, IL and has been serving customers since 1957. They are known for excellent customer service, online enrollment and administration tools, and streamlined underwriting processes.

How to Contact Dearborn Life Insurance

Here are the main ways to get in touch with Dearborn Life for questions, claims, customer service, and other inquiries:

Dearborn Life Insurance Mailing Address

701 E. 22nd Street
Lombard, IL 60148

This is the company’s corporate mailing address for sending general inquiries and correspondence.

Dearborn Life Insurance Payments Mailing Address

36788 Eagle Way
Chicago, IL 60678-1367

This address is specifically for sending premium payments and related correspondence.

Dearborn Life Insurance Phone Numbers

Customer Service: 800-721-7987

For general questions and administration inquiries

Membership Processing: 800-721-7987

For help with additions, changes, terminations

Life, Disability, Accident & Critical Illness Claims: 800-721-7987

For claim status, submissions, questions

Evidence of Insurability: 800-721-7987

For status and processing questions

Commissions: 800-352-3935

For producers to inquire about commissions

Dearborn Life Insurance Email Contacts

While phone is the best way to get in touch, you can also email Dearborn Life at:

• Customer Service: [email protected]

• Membership Processing: [email protected]

• Claims: [email protected]

• Evidence of Insurability: [email protected]

• Commissions: [email protected]

Online Inquiries and Contact Form

For many common inquiries and requests, you can submit an online inquiry form directly through the Dearborn Life website:

• Customer Service Inquiry
• Membership Processing Inquiry
• Life, Disability, Accident & Critical Illness Claims Inquiry
• Evidence of Insurability Inquiry
• Commissions Inquiry
• Address Change Request

The website contact forms allow you to provide details and attach relevant documentation as needed.

Tips for Contacting Dearborn Life Insurance

• Have your policy or account number handy when calling or inquiring. This helps direct questions quicker.
• For claims inquiries, know the first and last name of the insured person. Their date of birth is also useful.
• For customer service or membership questions, the employer name is helpful for lookup.
• Get the name and direct contact info of any representative you speak with for future reference.
• To email, use the specific email like [email protected] rather than a general inbox.
• Visit the website first to see if you can get answers or forms directly online.
• If writing a letter, address it to the specific department relevant to your inquiry to avoid delays.

What’s the Best Way to Contact Dearborn Life?

For fastest service and most direct answers, calling the phone numbers is recommended as the best way to contact Dearborn Life Insurance.

Phone calls allow you to get your questions answered in real-time, eliminate delays of written correspondence, and easily get transfers or escalations if needed.

While online contact forms are convenient, they can take 1-2 days for a reply. The phone lines have trained representatives ready to assist you and provide superior customer service.

So when in doubt, pick up the phone and call Dearborn Life directly using the appropriate number for your specific inquiry.

Frequently Asked Questions When Contacting Dearborn Life

Here are answers to some common questions people have when getting in touch with Dearborn Life Insurance:

Who should I contact to file a life insurance claim?

Contact the deceased’s employer first to get the claim forms and instructions. They will provide details and submit the full claim to Dearborn Life.

How can I confirm if I’m the beneficiary of a policy?

Contact the deceased’s employer who maintains beneficiary records. They can check and inform you if you are listed as a beneficiary.

How long does it take to process a claim?

Dearborn Life processes claims within 7 business days after receiving all required information. Submitting complete details right away speeds up processing.

What is the status of my disability or accident claim?

Call 800-721-7987 and provide the insured’s name, DOB, and policy details to check the status of pending claims.

How do I change the address on my Dearborn Life policy?

Submit an online Address Change Request or call Customer Service at 800-721-7987 to update the address Dearborn Life has on file.

Where can producers get commission statements?

For commission statements, payout details, and related inquiries, call the dedicated producer line at 800-352-3935.

Who can help with enrollment issues or changes?

Contact Membership Processing at 800-721-7987 for any questions or changes related to enrollments, terminations, additions, and changes.

What are the requirements for Evidence of Insurability?

Details on EOI requirements and forms can be obtained by calling 800-721-7987 or emailing [email protected].

Get in Touch with Dearborn Life Insurance Today

With their 60+ years of experience, Dearborn Life has developed excellent processes to handle inquiries and provide friendly, responsive support. Their customer service teams are ready and waiting to assist you.